CAREER
GUIDE
i
TABLE OF CONTENTS
OVERVIEW OF SERVICES
How We Can Help & Handshake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Are You Career Ready?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
RESUMES
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Optional Sections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Do’s & Don’ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Accomplishment Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Action Verbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Sample Resumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Basic Chronological. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Limited Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Best First Year Resume Contest Winner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Biology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Communication Studies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Computer Science . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Finance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Nursing . 22
Psychology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Study Abroad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Teacher Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Urban and Public Aairs (Graduate Student) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
International Student . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Curriculum Vitae . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
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COVER LETTERS
Do’s & Don’ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Sample Cover Letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Student Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Internship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Full Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
COMMUNICATION
Emailing Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
LinkedIn. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Profile Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Sample USF LinkedIn Profile Sections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Thank You Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
INTERVIEWS
Informational Interviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Preparing For Interviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Interview Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Sample General Interview Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Sample Behavioral Interview Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
S.T.A.R. Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Dress For Success. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Salary Negotiation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
WELCOME
Welcome to your Dons Career Guide, written by the Career Success Team of the
Career Services Center (CSC). Inside you will find samples of resumes, cover
letters, and other communication. Additionally, there is ample information on
Handshake, LinkedIn, and interviews. We hope by providing this guide you will
be able to launch your career from here, both while you are a student and in your
post-USF life. We are dedicated to your career success by collaborating with you
to gain the confidence and professional polish needed for your future you!
3
••
ti
Handshake
HOW CAN WE HELP...
Whether you are a first year figuring out your career path or looking for your first full-time
opportunity, our team is here to ensure your success every step of the way.
Career & Major Exploration: Not sure what to study
or do after you graduate? We can help navigate the
decision-making process.
LinkedIn Assistance: Help with building a professional
profile, networking strategies, content creation, and more.
Networking: From classes to LinkedIn to conferences,
learn how to navigate dierent networking situations.
Job, Internship & Career Resources: Tips and tricks to
make your job search as ecient as possible.
Resume & Cover Letter Review: Learn how to highlight
your past experience and showcase yourself as the
best candidate.
Interview Prep: Practice interview skills and get
feedback to make your next interview the best one yet.
WALK-IN
No appointment necessary;
visit our website for times
APPOINTMENT
Schedule an appointment with
a counselor on Handshake
Oce Hours
Monday-Friday
8:30 a.m. to 5 p.m.
Subject to change without notice
Contact Us
(415) 422-6216
University Center, Fifth Floor
careerservices@usfca.edu
myusf.usfca.edu/CSC
Your online platform for all things
Career Services.
♦ Schedule career counseling appointments
♦ Apply to jobs and internships
♦ Register for recruiting events (career fairs, career pop-
ups, meet-ups, information sessions) and workshops
♦ And more!
To access your account, log in to MyUSF, then go to
usfca.joinhandshake.com. If you need to enter your
email address use username@usfca.edu NOT
username@dons.usfca.edu.
GET STARTED
⃞ Log in to your account using your MyUSF credentials
⃞ Complete the profile setup questions to get job and
internship suggestions that match your interests
⃞ Upload your resume by clicking on your name
in the upper right-hand corner and selecting
“Documents” -make it public for employers to
be able to view your resume!
⃞ Use the quick-build option to populate your profile
based on your resume
⃞ Request a career counseling appointment by selecting
“Career Center” and then “Appointments” from the
top menu
⃞ Start exploring jobs and internships
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Do
you
possess
these
8
competencies?
CRITICAL
THINKING/
PROBLEM
SOLVING
• Exercises
sound
reasoning
• Obtains, interprets,
and
uses
knowledge, facts,
and
data
• Demonstrates originality
and
inventiveness
DIGITAL
TECHNOLOGY
• Leverages existing digital
technologies
• Adapts
to
new
and
emerging
technologies
TEAMWORK/
COLLABORATION
• Builds collaborative
relationships
with
colleagues
and
customers
• Able
to
work
within
a
team
structure
•
Can
negotiate
and
manage
conflict
PROFESSIONALISM/
woRKETHIC
• Demonstrates effective work
habits
and
personal accountability
• Demonstrates integrity
and
ethical behavior
• Able
to
learn
from mistakes
GLOBAL/
INTERCULTURAL
FLUENCY
• Values, respects,
and
learns from
diverse cultures, races, ages,
genders, sexual orientations,
and
religions
• Demonstrates openness,
inclusiveness, sensitivity
and
the
ability
to
interact respectfully
with
all people
and
understand
individual differences
ORALJWRITTEN
COMMUNICATIONS
• Clearly articulates
thoughts
and
ideas
• Able
to
express ideas to others
• Writes effectively
and
clearly
LEADERSHIP
• Leverages
the
strengths of
others
to
achieve
common
goals
• Uses interpersonal skills
to
coach
and
develop others
• Organizes, prioritizes,
and
delegates work
CAREER
MANAGEMENT
• Articulates personal skills,
strengths, knowledge,
and
experiences
• Identifies areas necessary for
professional growth
• Takes
the
steps necessary
to
pursue
opportunities
V
~
WI
~
V
'W'
•
.
a
w
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RESUMES
OVERVIEW
A resume is a marketing tool that includes your education and relevant experience and
accomplishments. The goal of your resume is to entice employers to invite you for an
interview. Employers spend an average of 20 seconds evaluating your resume so it must
be easy to read, concise and well written.
The examples provided in the following sections are designed for chronological resumes,
which list your experiences in reverse chronological order (i.e. your most current job
first). The chronological resume is most commonly and widely accepted.
HEADING
♦ Include personal data, such as name, location (city & state), email address, and phone number, and a URL to your
online portfolio or LinkedIn profile, if applicable
♦ Your name should be the most prominent thing on the page. Bold the text and choose a font size that is 1-2 sizes
larger than the rest of the text
♦ If you use a nickname, include it with your full name. For example: Edward (Eddie) Williams, or Yi-Ling “Susan” Huang
♦ Ensure that your voicemail box is set up with your personalized message stating your name and that are away from
your phone. NOTE: It is very important for you to activate your voicemail! If a potential employer tries to call you and
gets the auto message that your voicemail box is not set up, the employer will immediately discard your application!
You won’t receive a second chance
♦ Ensure your email address and website content is appropriate for a potential employer
Examples of Heading Styles:
Example 1:
First Name Last Name
San Francisco, CA
415-123-1234
yourname@dons.usfca.edu
www.linkedin.com/in/username
Example 2:
First Name Last Name
San Francisco, CA ∙ 415-123-1234 ∙ yourname@dons.usfca.edu ∙ www.linkedin.com/in/username
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EDUCATION
♦ Include name of school, location (city & state), degree and major, and graduation date or expected graduation date
♦ If you graduated from more than one school, list the most recent school first
♦ Do not list high school information
♦ Include any relevant coursework applicable to desired position
♦ Highlight your GPA if it’s above 3.5 on a 4.0 scale, and indicate whether it is your major or overall GPA
♦ Optional information for this section can include Study Abroad, Academic Achievements (i.e., Dean’s List), and
Certifications
Examples of Education Styles:
Example 1:
University of San Francisco San Francisco, CA
Bachelor of Arts, Psychology; Minor: Spanish
• Overall GPA: 3.84
• Dean’s List (four semesters)
Relevant: Cognitive Psychology, Child Development, Theories of Personality
May 20XX
Example 2:
University of San Francisco San Francisco, CA
Bachelor of Arts, Advertising
Major GPA: 3.78/4.00; Overall GPA: 3.24/4.00
Presidential Scholar, Dean’s List
May 20XX
City College of San Francisco San Francisco, CA
Associate of Arts May 20XX
EXPERIENCE
♦ Include the company/organization name, location (city, state), your position, and month and year of employment
♦ List experiences in reverse chronological order
♦ Use Accomplishment Statements to describe the responsibilities you had, emphasizing skills and achievements, and
add quantifiable data when appropriate; see Accomplishment Statements page 10
♦ Start each bullet point with an action verb, paying attention to the verb tenses for past and present experiences.
Variety is also important; see Action Verb list page 11
Example 1:
Go Team, University of San Francisco San Francisco, CA
Orientation Leader May 20XX – August 20XX
• Communicated resources and directional information to 400+ incoming students and families
• Selected to represent university for strong communication skills and excellent customer service
• Individually led 20 students at each orientation session (two sessions per week for twelve weeks)
• Eectively managed conflicts and crises when needed
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Example 2:
Target San Francisco, CA
Customer Service Associate August 20XX – Present
• Engage customers with helpful attitude while utilizing company point-of-sale systems to process return/exchange and
online order pickup
• Trained 6 new employees on procedures and store policies
• Maintain a clean environment and organize floor displays for positive in-store experience for customers
OPTIONAL SECTIONS
SUMMARY OF QUALIFICATIONS
♦ A summary of qualifications or summary statement is an optional section that highlights your accomplishments in
bullet-point or paragraph format. It emphasizes your key strengths and summarizes your value to the employer
♦ Remember, this is a summary that should be tailored to the needs of the employer
SKILLS
♦ Include foreign languages. List how skilled you are in the language, i.e. fluent in Mandarin, conversational Spanish, or
read and write French. List specific computer skills, oce skills, and lab techniques not referred to somewhere else in
the resume
♦ The skills section is especially important if the employer uses an Applicant Tracking System or ATS. Ensure you are
using this section strategically as a place for keywords that match the job you’re applying for
♦ Note: Typically do not include “Microsoft Oce” or “Google Suite” since most people are competent in these computer skills,
unless specifically mentioned in the job description; instead focus on skills that are not typical (i.e. Salesforce, Tableau, Adobe
Creative Cloud)
Example 1:
Language: Spanish (Fluent)
Technical: HTML/CSS, Photoshop, Illustrator
Example 2:
Mandarin (Conversational) R (Advanced) C++ (Proficient)
Python (Beginner) JavaScript (Intermediate) Google Suite (Docs, Sheets, Slides)
ACTIVITIES or CAMPUS INVOLVEMENT or LEADERSHIP EXPERIENCE
♦ List any collegiate athletics, campus activities, student organizations, professional associations and committees that
you are associated with. Include dates of aliation and list in reverse chronological order.
Example 1:
Assistant News Editor, XYZ Newspaper August 20XX – Present
Treasurer, USF Kasamahan (Filipino Student Association) January 20XX –Present
Spanish Tutor, USF Learning Center May 20XX – July 20XX
Example 2:
Fundraiser, Relay for Life, San Francisco, CA 08/20XX – 03/20XX
• Coordinated two donor events for 150+ members, raising over $5,000 to support cancer research
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VOLUNTEER EXPERIENCE or COMMUNITY ENGAGEMENT
♦ List volunteer projects or community service, formatted similarly to the Activities section
♦ Include the organization name, location, position (i.e. volunteer), and the date range of service
♦ If it was a single-day volunteer opportunity, simply include the month and year of service (i.e., May 20XX)
HONORS AND AWARDS
♦ This section can include Dean’s List, honor societies, merit scholarships, magna cum laude, and awards and
recognition received o-campus (work, volunteer, etc.)
♦ Include the organization name, location, name of award and the date received
♦ Do not include high school honors
INTERNATIONAL EXPERIENCE
♦ Include study abroad experiences, or if you’re an international student, college education outside of the US
♦ Note: Study abroad experience can be included under Education section, as well
RESUME DO'S AND DON'TS
DO
⃞ Limit to one page
⃞ List your GPA if it is 3.5 above; optional to list
if your GPA is 3.0 - 3.4
⃞ Create a master resume to keep all of your
experiences in one document from which you
can write a targeted resumes by copying and
pasting sections applicable to your current
job search
⃞ Use numbers to quantify results, team size,
reach of company, project time frames
⃞ Highlight your most relevant experiences
⃞ Demonstrate via your accomplishment
statements (i.e., bullet points) the top
skills employers are looking for: leadership,
teamwork, written and verbal communication,
and problem solving
⃞ Put experiences in reverse chronological order
⃞ Put current experiences in present tense,
previous experiences in past tense
⃞ Proofread and have a friend/CSC proofread
⃞ Read sample resumes on the CSC website
and LinkedIn
DON’T
⃞ Use a resume template or wizard. They are dicult to edit
and do not allow you to present information in the most
eective format
⃞ Include an Objective unless specifically requested to do so
by an employer; if you include an Objective, make it brief and
specific to a particular job/field/role
⃞ List all the colleges/universities you’ve attended; list only
institutions you have or will receive a degree from
⃞ Use more than two lines per bullet
⃞ Use personal pronouns (I, my, me)
⃞ Include a photo or other personal details (height, marital
status etc.)
⃞ Include an unprofessional email address
⃞ Lie or claim a skill you don’t have. Instead, use LinkedIn
Learning for free (found on myusf.usfca.edu) to acquire
technical and other skills
⃞ List your jobs duties (focus on accomplishments instead)
⃞ Use more than one font and one size. Use 10 to 12 pt font
except for your name, which can be 14 pt
⃞ Undersell yourself! Include part-time jobs, student
organizations, relevant class projects, family or personal (i.e.
Etsy) business
⃞ Include references unless specifically requested
9
ACCOMPLISHMENT STATEMENTS
Accomplishment statements are written proof of your results, achievements and
successes from your past jobs, plus show prospective employers what you can do
for them. They are the heart of your resume marketing campaign so it’s important
to write them thoughtfully.
♦ The goal is for each accomplishment statement (commonly referred to as “bullet points”) to highlight
an achievement
♦ These achievements allow you to discuss your relevant skills with employers
FORMULA FOR WRITING ACCOMPLISHMENT STATEMENTS
ACTION VERB + OBJECT + CONTEXT + RESULTS
♦ Action Verb: planned, initiated, coordinated, etc. For current positions the action verb should be in the present tense,
i.e. analyze. For past positions the action verb should be in the past tense, i.e. analyzed
♦ Object: planned a meeting, initiated a program, etc.
♦ Context: interesting detail – who you did it for; time frame; number of people; size of budget; size of caseload; type
of issues/population, etc.
♦ Results: the bottom-line eect of your eort. Quantify results whenever possible. For example: Increased customer
satisfaction 60% by implementing new software, resulting in $5,000 additional revenue for department
Examples to turn job responsibilities into accomplishment statements:
♦ Original statement: Managed a web page and an email distribution list
♦ Accomplishment statement: Designed a homepage and an email distribution list to make information on upcoming
events more accessible; eorts resulted in a 20% increase in member participation at club events
♦ Original statement: Responsible for grant writing
♦ Accomplishment statement: Wrote 32-page review of existing research that formed the rationale for requesting and
winning a $2,000 marine biology research grant
Questions to get you thinking about your accomplishments:
♦ What problems did you solve?
♦ Did I save the company money?
♦ How did I stand out among coworkers?
♦ Did I ever consistently exceed goals?
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♦ What did I do above and beyond
my normal job duties?
♦ Did I win any awards?
ACTION VERBS
Powerful action verbs can help you transform your resume from a simple list of job duties
to a dynamic picture of your achievements and abilities. Note: It is very important to use
a variety of action verbs on your resume (avoid repeating the same action verb).
Customer Support
♦ Advised
♦ Advocated
♦ Arbitrated
♦ Coached
♦ Consulted
♦ Educated
♦ Fielded
♦ Informed
♦ Resolved
Research
♦ Analyzed
♦ Assembled
♦ Assessed
♦ Audited
♦ Calculated
♦ Discovered
♦ Evaluated
♦ Examined
♦ Explored
♦ Forecasted
♦ Identified
♦ Interpreted
♦ Investigated
♦ Mapped
♦ Measured
♦ Qualified
♦ Quantified
♦ Surveyed
♦ Tested
♦ Tracked
Eciency/Cost Savings
♦ Conserved
♦ Consolidated
♦ Decreased
♦ Deducted
♦ Diagnosed
♦ Lessened
♦ Reconciled
♦ Reduced
♦ Yielded
Increase in Sales/
Customer Satisfaction
♦ Accelerated
♦ Achieved
♦ Advanced
♦ Amplified
♦ Boosted
♦ Capitalized
♦ Delivered
♦ Enhanced
♦ Expanded
♦ Expedited
♦ Furthered
♦ Gained
♦ Generated
♦ Improved
♦ Lifted
♦ Maximized
♦ Outpaced
♦ Stimulated
♦ Sustained
Project Improvement
♦ Centralized
♦ Clarified
♦ Converted
♦ Customized
♦ Influenced
♦ Integrated
♦ Merged
♦ Modified
♦ Overhauled
♦ Redesigned
♦ Refined
♦ Refocused
♦ Rehabilitated
♦ Remodeled
♦ Reorganized
♦ Replaced
♦ Restructured
♦ Revamped
♦ Revitalized
♦ Simplified
♦ Standardized
♦ Streamlined
♦ Strengthened
♦ Updated
♦ Upgraded
♦ Transformed
Team Management
♦ Aligned
♦ Cultivated
♦ Directed
♦ Enabled
♦ Facilitated
♦ Fostered
♦ Guided
♦ Hired
♦ Inspired
♦ Mentored
♦ Mobilized
♦ Motivated
♦ Recruited
♦ Regulated
♦ Shaped
♦ Supervised
♦ Taught
♦ Trained
♦ Unified
♦ United
Communication
♦ Authored
♦ Briefed
♦ Campaigned
♦ Coauthored
♦ Composed
♦ Conveyed
♦ Convinced
♦ Corresponded
♦ Counseled
♦ Critiqued
♦ Defined
♦ Documented
♦ Edited
♦ Illustrated
♦ Lobbied
♦ Persuaded
♦ Promoted
♦ Publicized
♦ Reviewed
Achievement
♦ Attained
♦ Awarded
♦ Completed
♦ Demonstrated
♦ Earned
♦ Exceeded
♦ Outperformed
♦ Reached
♦ Showcased
♦ Succeeded
♦ Surpassed
♦ Targeted
Project Leadership
♦ Chaired
♦ Controlled
♦ Coordinated
♦ Executed
♦ Headed
♦ Operated
♦ Orchestrated
♦ Organized
♦ Oversaw
♦ Planned
♦ Produced
♦ Programmed
Project Development
♦ Administered
♦ Built
♦ Charted
♦ Created
♦ Designed
♦ Developed
♦ Devised
♦ Founded
♦ Engineered
♦ Established
♦ Formalized
♦ Formed
♦ Formulated
♦ Implemented
♦ Incorporated
♦ Initiated
♦ Instituted
♦ Introduced
♦ Launched
♦ Pioneered
♦ Spearheaded
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SAMPLE
RESUMES
SAMPLE
RESUMES
-
BASIC CHRONOLOGICAL
First Name Last Name
City, State | (415) 555-5555 | us[email protected] | www.linkedin.com/in/username
EDUCATION
University of San Francisco, San Francisco, CA
Expected Graduation: Month 20XX
Degree and Major, Minor
• Overall GPA
• Credentials (if appropriate)
• Relevant c
oursework (related to job objective): Class Name 1, Class Name 2, Class Name 3
EXPERIENCE
Experiences do not need to
be limited to jobs. Include
relevant internship,
volunteer, and leadership
experience as well.
Company Name, City, State Month 20XX to Present
Job Title
• An accomplishment from THIS job, illustrating a skill needed in the NEW job. (See Accomplishment
Statements pg. 10)
• Another accomplishment
from this job, illustrating a skill needed in the NEW job.
• An activity from this job, illustrating a skill needed in the NEW job.
Company Name, City, State Month 20XX to Month 20XX
Job Title
• An accomplishment from THIS job, illustrating a skill needed in the NEW job.
• Another accomplishment from this job, illustrating a skill needed in the NEW job.
• An activity from this job, illustrating a skill needed in the NEW job.
Company Name, City, State Month 20XX to Month 20XX
Job Title
• An accomplishment from THIS job, illustrating a skill needed in the NEW job.
• Another accomplishment from this job, illustrating a skill needed in the NEW job.
• An activity from this job, illustrating a skill needed in the NEW job.
Company Name, City, State Month 20XX to Month 20XX
Job Title
• An accomplishment from THIS job, illustrating a skill needed in the NEW job.
• Another accomplishment from this job, illustrating a skill needed in the NEW job.
• An activity from this job, illustrating a skill needed in the NEW job.
HONORS & AWARDS
Scholarships, academic honors programs and/or special recognition in employment or volunteer activities
CAMPUS ACTIVITIES
Active membership in campus organizations/committees/government/athletics, community service
activities, volunteer work
SKILLS
• Computer skills
• Language skills (Bilingual, Fluent, Conversational)
13
LIMITED EXPERIENCE
First Name Last Name
EDUCATION
Univ
ersity of San Francisco (USF), San Fr
ancisco, CA
B.A. in Sociology Expected Graduation: May 20XX
Minor: Gender and Sexualities Studies
• GPA: 3.60/4.0
Relevant Coursework: Introduction to Sociology, Public Speaking,
Global Inequalities and Social Justice,
Gender, Development and Globalization, Sociology and Gender, Research Methods
EXPERIENCE
Wag!, Inc., San Francisco, CA
Dog Walker / Sitter
Se
ptember 20XX – Present
• Walk four to five dogs a day for 30 or 60 minutes and update clients with reports and pictures
• Create and update profile to market abilities and attract new and returning clients
• Accomplished over 300 walks with new and recurring clients increasing overall revenue through bonuses and
tips
Sparkle and Shine Jewelry, San Francisco, CA
Founder/D
esigner June 20XX – Present
• Design custom jewelry for clients by hand based on their needs and specifications
• Work with clients one-on-one to ensure product meets their expectations
• Developed over 100 clients across U.S. through personal connections and Etsy storefront
Target, San Francisco, CA
Guest A
dvocate May 20XX – August 20XX
• Maintained high level of customer satisfaction through efficient processing of returns, refunds, and more than
150 sales transactions daily
• Provided excellent customer service by helping customers find products on the sales floor and answering their
questions about products and services
• Created a welcoming
and friendly environment by greeting all customers with a smile and maintaining a
positive demeanor
VOLUNTEER EXPERIENCE
826 Valencia, San Francisco, CA
English Tutor
January 20XX – April 20XX
• Assisted in 10 high school classes of non-English speaking students with learning how to read, write, and
speak English
• Helped to transform
the students’ life experiences into unique, original essays with the goal to inspire urban
youth to pursue higher education
EXT
RACURRICULAR ACTIVITIES
Member, Queer Alliance, USF September 20XX – Present
SKILLS
• Fluent in Spanish
• A
dvanced proficiency in Social Media Marketing (Instagram, Facebook, Twitter); Adobe (Photoshop, InDesign)
14
,---
ACCOUNTING
First Name Last Name
EDUCATION
University of San Francisco (USF), San Francisco, CA
B.S., B
usiness Administration; Major: Accounting Expected Graduation: May 20XX
Minor: Computer Science
• Overall GPA: 3.60/4.0, Major GPA: 3.9/4.0
• CPA eligible upon graduation - 150 Credits
• Relevant Coursework: Financial & Managerial Accounting, Intermediate Accounting, Accounting I & II, Federal
Taxatio
n I & II, Economics (Micro & Macro), Financial Management, Quantitative Business Analysis
If you have not acquired the 150 credits by the time you graduate, include the date when
you will be CPA eligible in parentheses: CPA eligible - 150 credits (August 20XX)
RELEVANT EXPERIENCE
KPMG, San Francisco, CA
Audit Intern May 20XX – August 20XX
• Worked with six different clients ranging from a large health care company to small venture capital firms
• Prepared and organized documents for quarterly financial reporting
• Analyzed client-provided information to ensure accuracy and gathered data pertaining to the audit
ClearPath Capital Partners, San Francisco, CA
Invest
ment Management Intern June 20XX – August 20XX
• Researched 100+ client prospects through company accounts in CrunchBase and LinkSV; inputted data
involving m
ergers and acquisitions, funding, hot topics, and IPOs in CRM
• Analyzed prospect proposal meetings and gave feedback to designated Wealth Management Associate and the
Chief Investment Officer
Dot & Bo, San Francisco, CA
Assistant B
ookkeeper September 20XX – May 20XX
• Performed month-end closings by verifying, itemizing, and posting 300+ transactions; reconciling entries to
balance accounts; and preparing month-end background calculations
•
Processed AP, AR, and credit card
accounts using QuickBooks and Bill.com
• Organized fixed asset ledger
support and bank statement records
Aquaya Institute, San Francisco, CA
Bookkeeping I
ntern June 20XX – August 20XX
• Recorded all incoming bills; entered all outgoing payment records; created and organized end-of-month
journal entries in QuickBooks for review by Director of Operations
• Assisted with preparation of
monthly financial reports making required background calculations by using
the organization’s Excel templates
• Provided general
administration support to 50 staff members by assisting with the filing and scanning
of documents
COMMUNI
TY SERVICE
United Way of America, San Francisco, CA
Certifie
d Volunteer Tax Preparer January 20XX – April 20XX
• Filed 65 income taxes with other volunteers for low-income students and families
AFFILIATIONS
Member, Beta Alpha Psi, USF September 20XX – Present
SKILLS
• Fluent in Spanish (written and spoken)
• Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook, Access); QuickBooks
15
BEST FIRST YEAR RESUME CONTEST WINNER
Though this is a first year
resume, the content and
format are appropriate for
any undergrad level.
First Name Last Name
San Francisco, CA
(555) 555 – 5555 • [email protected]
www.linkedin.com/in/username
EDUCATION
University of San Francisco, San Francisco, CA
Expected: MAY 20XX
Bachelor of Arts in Sociology
● Honors college student
● Scholar in Black Scholars program
WORK EXPERIENCE
Winn Family, Portland, OR JUNE 20XX - AUGUST 20XX
Summer Nanny
● Cared for two children ages 3 and 6 while organizing stimulating activities such as educational workbooks, read
aloud times, and park outings to further their development and growth
● Implemented additional health-related measures such as sanitization of indoor and outdoor spaces in order to prevent
flareup of 3-year-old’s
autoimmune disease, ensuring her safety, health, and we
ll-being
Saint Mary’s Academy “Lead Like a Girl” Summer Camp, Portland, OR
JUNE 20XX -
JUNE 20XX
Camp Manager and Co-Facilitator
● Designed and built camp’s mission, curriculum, agenda, and goals to provide rising 5
th
and 6
th
grade girls an
opportunity to develop leadership skills
● Directed and delegated tasks to High School Student Leaders, aged 16-17, who led small groups of campers and
assisted in camp’s daily functions which kept the camp running smoothly
● Served as mentor and role model for 20+ young girls, aged 10-12, to help them develop confidence and personal
leadership styles
VOLUNTEER AND INTERNSHIP EXPERIENCE
Youth Ending Slavery (YES) Board of Directors, Portland, OR MAY 20XX - JULY 20XX
Outreach Director, 300+ hours
● Collaborated with other board members at weekly board meetings to create and execute decisions regarding non-
profit’s operations to ensure the fulfillment of mission
● Secured engaging and informative keynote speakers for events to maximize programming impact on participants
● Presented in high schools across Oregon and Washington to spread awareness and educate students on human
trafficking and steps they can take to combat it
● Maintained partnerships with other anti-trafficking organizations through quarterly meetings and event
collaborations
Saint Andre Bessette Catholic Church, Portland, OR MAY 20XX - MAY 20XX
Evening Hospitality Server, 100+ hours
• Served 150+ dishes of food and drinks to guests, who were primarily unhoused or living below the poverty line,
providing them with a welcoming and positive experience
• Initiated conversation and engaged in board games with guests
Resolutions Northwest (RNW), Portland, OR JUNE 20XX - JANUARY 20XX
Youth Intern, 100+ hours
● Trained by RNW full-time employees in mediation, facilitation, and restorative justice practices to develop skills to
better serve local communities
● Organized and facilitated a t2-day restorative Justice training for 30+ youth, ages 10-17, on how to advocate for
peers and themselves within the education system
SKILLS
● Conversational French
● Adult and Pediatric First Aid/CPR/AED Certified by the American Red Cross
● Expert in Microsoft Office (Word, Excel, PowerPoint), and Google Drive (Docs, Sheets, Slides, Forms)
16
BIOLOGY
First Name Last Name
San Francisco, CA |(415) 555-555|username@dons.usfca.edu
www.linkedin.com/in/username
EDUCATION
University of San Francisco (USF), S
an Francisco, CA Expected Graduation Date: May 20XX
Bachelor of Science in Biology
• GPA: 3.89
LAB
ORATORY TECHNIQUES
Polymerase Chain Reaction
Agarose Gel Electrophoresis
DNA Cloning
DNA Extraction
Calorimetry
Filtration
Distillation
Chromatography
Genetic Transformation
RESEARCH EXPERIENCE
Entomology Intern March 20XX
Smithsonian Natural History Museum, Washington, D.C.
• Curated and cataloged the Smithsonian’s insect museum, specializing in parasitic wasps (Chalicididae)
• Acquired skills in precise microscopy work, specimen handling, categorization, and digital documentation of the
curre
nt largest entomology collection
HEALTHCARE EXPERIENCE
Corpus Clinic Vo
lunteer November 20XX – Present
UCSF Homeless Clinic, San Francisco, CA
• Create a safe and compassionate environment that treats acute health issues among a population facing
homelessness
• Participate in 4-6 weekly clinic sessions by interacting with patients and taking vitals
• Connect with pre-med and medical students by attending health talk presentations and fundraising events
Emergency Department Medical Scribe October 20XX – June 20XX
UCSF, San F
rancisco, CA
• Entered transcribed materials into electronic health records system
• Wrote detailed notes for two physicians per day in a high-pressure environment
• Documented complete information about examinations, treatment plans, and lab results directly into charts
• Ensured HIPAA compliance by maintaining patient confidentiality at all times
Emergency Room Volunteer October 20XX – May 20XX
Mills Peninsula Medical Center,
Burlingame, CA
• Supported patients and their families in the emergency room and provided comfort items
• Maintained supply inventory in patient rooms and replenished items as needed
• Transported patients to and from different departments
PRESENTATIONS
Erb, K., C. Demanuele, S. Patel, V. Ramos, J. Bhangu, K.C. Thomas.. (2017). Identification of Motor Behaviors in
Parki
nson’s Disease – Training Protocols using Annotation Software. Abstract number: AAT18-0422. An AAT-
AD/PD Focus Meeting. 15-18 March 2018 | Torino, Italy.
LEADERSHIP AND AFFILIATIONS
• Vice President, Women in Science Club, USF
May 20XX –
Present
• Co-Social Chair & Co-Publicist, Tri-Beta National Biological Honor Society, USF
May 20XX – Present
17
COMMUNICATION STUDIES
FIRST NAME LAST NAME
San Francisco, CA (415) 555-5555 • username@usfca.edu • linkedin.com/in/username
EDUCATION
University of San Francisco (USF), San Francisco, CA
Expected December 20XX
B.A. Communication Studies;
GPA 3.88
Double Minor:
Gender and Sexuality Studies, Child and Youth Studies
Loyola University Chicago, Rome, Italy
The Loyola Chicago John Felice Rome Center (study abroad) August 20XX – December 20XX
RELATED EXPERIENCE
USF Priscilla A. Scotlan Career Services Center (CSC), San Francisco, CA
Career Planning Peer August 20XX – Present
• Assist in the implementation of the Career Planning Peer program with the Director of Career Success
• Extensively train in counseling strategies; meet with 7–25 clients a week in one-on-one sessions to utilize
skills, quickly and intuitively
assess needs, and provide appropriate career related advice
• Co-manage all aspects of training for 3 new peers by leading weekly hour-long training sessions, conducting
frequent one-on
-one reviews, and providing constant support and extensive real-time feedback
• Outline and draft substantial portions of the Career Planning Peer training manual
• Create first-ever CSC blog and Twitter page; write weekly articles about CSC information and events
Administrative Assistant May 20XX – August 20XX
• Utilized customer service skills to provide students, employers, and other visitors with information about the
CSC as well as scheduled workshops
and appointments through Handshake and Google Calendar
• Trained 4 new employees in Career Center procedures, and acted as a consistent and knowledgeable
resource for all student employees on Career Center operations
• Facilitated all major career services events throughout the year for 25–700 student attendees through
planning, set-up, answering
employer questions, and cleanup
St. Anthony’s Foundation, San Francisco, CA
Tech Lab Service-Learning Volunteer June 20XX – April 20XX
• Co-managed front desk for 4 hours each week; greeted up to 100 low-income and homeless residents of the
Tenderloin and surrounding
areas, answered Tech Lab questions, and made certain all guests were
comfortable and supported in the lab
• Worked one-on-one with guests to teach basic internet and computer skills such as email, job search,
resume writing, cover letter
writing, printing, and online research
OTHER EXPERIENCE
Oasis for Girls, San Francisco, CA
Assistant Intern May 20XX – Present
• Collaborate with Executive Director and Program Coordinator to create and launch a Workforce Development
Program to teach
high school aged girls of color from low-income backgrounds crucial job-readiness skills
• Develop beneficial relationships with 15+ youth-oriented nonprofit organizations in San Francisco, and
created job-readiness workshops and
activities to lead during program
• Build intake portfolios, develop individualized action plans, and conduct follow-up meetings to monitor
progress of program participants in extensive one-on-one counseling settings
Peer Health Exchange, San Francisco, CA
Le
adership Council Member Jan 20XX – Present
• Lead the Abusive Relationships workshop; organize weekly meetings and training sessions for 2 other
volunteer health educators, and act as an informed resource for volunteers and liaison to the PHE staff
• Master 3 separate detailed workshop scripts, and travel to local high school classrooms on a weekly basis
to teach these interactive workshops to between 15 and 40 high school students per week
RELATED SKILLS
•
Familiar with Audacity and Microsoft Office (Word, Outlook, PowerPoint, Excel, Access)
18
•
~....___-
COMPUTER SCIENCE
First Name Last Name
San Francisco, CA | 415-555-5555 | usernam[email protected]a.edu
http://www.linkedin.com/in/username | https://github.com/username
Include other technical
online portfolios such as
Jumpstart.me or Kaggle
EDUCATION
University of San Francisco (USF), San Francisco, CA
August 20XX - May 20XX
B.S. in Computer
Science; GPA: 3.75
RELEVANT COURSEWORK
Parallel Computing
Sprin
g 20XX
• Create parallel programs using Message Passing Interface (MPI) and threads
• Work with shared and distributed memory computer systems
Data Structures & Algorithms Spring 20XX
• Programmed data structures to organize information efficiently
• Implemented complex algorithms into 5 separate projects
Software Development Fall 20XX
• Emphasized professional management of extensive lines of code
• Built the back-end of a search engine through several projects
NOTABLE PROJECT
Back-End of Search Engine Fa
ll 20XX
• Created an Inverted Index for fast search through HTML/text files
• Optimized program by parallelizing search algorithm
• Implemented a web crawler to grab HTML pages and index them
TECHNICAL SKILLS
• Programming languages: C (Advanced), Java (Intermediate), Python (Proficient)
• Website design: HTML/CSS
• Creative editing software: Adobe Photoshop, Premiere, iMovie
WORK EXPERIENCE
USF Career Services Center, Sa
n Francisco, CA
Web Tech and Front Desk Assistant September 20XX – Present
• Maintain the department’s website and update content related to over 35 events and activities on a daily basis
• Work with new technologies such as Handshake to help career counselors run daily operations
• Answer high volume of phone calls and schedule appointments to ensure client satisfacti
on
Powers Engineering & Inspection, Benicia, CA
I
nter
n January 20XX – Present
• Generate reports and gather data for American Petroleum Institute (API) based on 653 inspections
• Assist engineers in field work in several locations including Hawaii and Oregon
• Create CAD models of tank inspections using AutoCAD
Queen of the Valley Medical Center, Napa, CA
Infor
mation Technology Intern November 20XX – June 20XX
• Performed maintenance on 50 machines used for IT support
• Mentored in telecommunications, application support, server/storage, and technical service
• Interacted with 40 employees to assist with technical problems
EXTRA-CURRICULAR ACTIVITIES
• Member, Women in Tech Club, USF Fall 20XX – Present
• Participant, HackerRank Codesprint Competition Spring 20XX
LANGUAGES
• Conversational in Spanish; basic knowledge of Tagalog
19
DESIGN
FIRST NAME LAST NAME
firstnamelastname.com
linkedin.com/in/yourname
...................................................................................................................
EDUCATION
University of San Francisco, May 20xx
BA Design, Minor: Business Administration
Central Saint Martin’s College of Art and Design, 20xx-20xx
Graphic Design, London, UK (Study Abroad)
.........................
PROGRAMS AND SKILLS
Adobe Creative Suite
Google Analytics
iPhone development
User experience
PowerPoint
Social networking
Digital photography
Twitter
Javascript
Some C++
Axure Pro
User interface
Keynote
Wordpress
Drupal
Blogs
HTML + CSS
PHP
CMS
Google Groups
MS Office
Final Cut Pro
Mac and PC
Facebook
.....................................................................................................................
WORK EXPERIENCE
Columbia University
International Students and Scholars Office
May 20xx - Present
Interactive Design Manager
• Managed yearlong website redesign
project by creating new information archi
-
tecture, design, content, and functionality
• Collaborated efficiently with developers,
content experts, stakeholders, and UX
designers
• Served as in-house UX / Google expert
University of San Francisco
Career Services
September 20xx-August 20xx
Graphic and Web Designer
• Focused on typography and graphic
layout for all department marketing mate-
rials in web and print
New York University
Office of Global Services
May 20xx - September 20xx
Web Developer and UX Designer
• Created wireframes, visual designs, UX
prototypes, sketching, and storyboards
• Led usability testing and upgrades
for
interactive kiosks, desktop, and mobile
• Provided intuitive website user experi
-
ence by researching users, understanding
their needs, preferences, and objectives
Nirvana Solutions
January 20xx - Present
New York, NY
IPad Visual Designer
• Wireframed and visually designed user
interface for financial analysis start-up app
(ipad and web versions)
New York University
Office of Global Services
September 20xx - April 20xx
Technology and Design Intern
• Designed over 40 print and web market-
ing materials including e-newsletters, print
advertisements, pdfs, and fillable U.S.
immigration forms
• Incorporated dynamic HTML, CSS,
JavaScript,
& Content Management
System for 66,000+ visitors
Artist Matt Blackwell Portfolio Website
October 20xx - Present
New York, NY
Graphic and Web Designer
• Organized, conceptualized, and wire-
framed enitre art portfolio,
Incorporating
high quality javascript image libraries
...................................................................................................................
SELECTED UX SKILLS
...................................
Persona creation
Rapid prototyping
Stakeholder interviews
User experience reports
Usability testing
User interviews
User research
UI designs
Card sorting
Wireframes
Analytics
Mockups
MOTIVATORS
Collaboration
Communication
Problem solving
Interaction
Detail
Thoughtfulness
Self-initiation
Curiosity
Community
Creativity
Innovation
Optimism
BUSINESS VENTURES
HALIEN Thermochromic Hair Gel
Inventor of Thermorchromic Hair Gel
Safe Place
Founder of app locating “Safe Places” for LGBTQ community
.....................................................
.....................................................
DESIGN PRESS
Gizmodo
Rocketboom
i09
Rhizome
Core 77
Art 21
PSFK
Inhabitat NYC
.....................................................................................................................
20
FINANCE
First Name Last Name
username@dons.usfca.edu | San Francisco, CA | (415)555-5555 | linkedin.com/in/username
EDUCATION
University of San Francisco (USF), Sa
n Francisco, CA
B.S., Business Administration; Major: Finance
Expected G
raduation: December 20XX
• GPA: 3.87
• Dean's List
Fall 20XX – Present
R
ELEVANT WORK EXPERIENCE
Smith Barney, San Francisco, CA
Finance Intern June 20XX – Present
• Compile client portfolio reports of holdings and their up to date value
• Obtain in-depth information of funds and portfolio managers for clients and prospects
• Generate 150+ reports from the Smith Barney system regarding client portfolios, their performance
and the
ir holdings for any given moment in time
• Attend various lectures by fund managers and executives
Presidio Pay Advisors, San Francisco, CA
Intern June 20XX – August 20XX
• Assembled a survey of 112 companies’ current executive compensation
• Analyzed companies’ SEC filings in order to obtain the data
• Created a full analysis of found data, including current trends and ranking of companies by performance
and exe
cutive compensation
Merrill Lynch, Pleasanton, CA
Finance Intern June 20XX – August 20XX
• Performed research on the Merrill Lynch system and analysis of funds, stocks and bonds
• Collaborated and presented a research project in regards to the well being of a portfolio’s Large
Cap Inte
rnational Investments
OTHER WORK EXPERIENCE
Help-U-Sel
l Allen Realty, Livermore, CA
Realtor Associate September 20XX – June 20XX
• Achieved $3 million in sales per year with average of 10 transactions per year
• Provided hands-on customer service involving multitasking, extensive market analysis, loan
qualification and transaction coordination
SH
& CO. Car Point, La Paz, Bolivia
Parts / Assistant Manager June 20XX – May 20XX
• Provided basic accounting services for 6-8 individual client accounts
• Acted as a liaison between customers and vendors
• Managed all aspects of the business when the owner was unavailable
LEADERSHIP EXPERIENCE
President, Women in Business Club, USF September 20XX – Present
• Increased club members on campus by 50%
• Plan monthly female executive speakers and workshops that address workplace diversity, challenges a
nd
suc
cesses
SKILLS
• Fluent in written and spoken Hindi
• Advanced knowledge of Microsoft Office (Word, Excel, Outlook, Access and PowerPoint);
Google applications; Salesforce; basic training in the Bloomberg System
21
NURSING
First Name Last Name
San Francisco, CA · (415) 555-5555 · username@usfca.edu · www.linkedin.com/in/username
OBJECTIVE: To obtain a position in the New Grad RN Residency Program with Sharp HealthCare
EDUCATION
University of San Francisco, San F
rancisco, CA
Bachelor of Science in Nursing (GPA 3.61) May 20XX
LICENSURE/CERTIFICATIONS
• Registered Nurse License, #800122, CA June 20XX – March 20XX
• Pediatric Advanced Life Support Certification, American Heart Association Jan 20XX – Jan 20XX
• Advanced Cardiovascular Life Support Certification, American Heart Association Jan 20XX – Jan 20XX
• Basic Life Support CPR Certification, American Heart Association June 20XX – June 20XX
CLINICAL EXPERIENCE
UCSF Children’s Hospital, San F
rancisco, CA
Oncology/Hematology Unit, Preceptorship, 225 hours
Feb – March 20XX
• Assumed primary care for 3 patients per shift, planning for children with oncology and hematology issues
• Actively collaborated with interdisciplinary teams in development and implementation of patients’ plans of care
• Provided patient and family teaching on plan of care, pain management, contact and isolation precautions, safety
precautions, and diabetes management
• Researched and presented information on pain management increasing nurses’ awareness of concurrent use of
pharmacological and non-pharmacological methods
• Skilled in multiple
nursing procedures such as physical assessments across the lifespan, vital signs, medication
administration via all routes,
blood glucose monitoring, blood draws, blood transfusions, TPN and lipids
administration, dressing changes, ostomy care, electronic charting, and teaching
• Experienced in care and maintenance of central lines, IV pumps, and patient-controlled anesthesia
Focus on skills and experiences
you had in your preceptorship
that will make you stand
out – not necessarily on your
foundational nursing skills.
Stanford Hospital and Clinics, Palo Alto, CA— Inpatient Psychiatric Unit, 32 hours Aug – Dec 20XX
Santa Clara Senior Center, Santa Clara, CA— Community Health, 100 hours
Aug – Dec 20XX
Resurrection Catholic School, Sunnyvale, CA— Community Health, 93 hours
Aug – Dec 20XX
California Pacific Medical Center, San Francisco, CA— Maternity and Newborn, 90 hours
Jan – May 20XX
Lucile Packard Children’s Hospital, Palo Alto, CA— Pediatric Acute Cardiac Unit, 90 hours
Jan – May 20XX
San Francisco General Hospital, San Francisco, CA—Medical-Surgical Unit, 180 hours
Aug – Dec 20XX
St. Francis Memorial Hospital, San Francisco, CA— Telemetry Medical-Surgical Unit, 180 hours
Jan – April 20XX
Only write bullet points for your preceptorship, or other units that
are highly relevant to the job to which you are applying. For all other
clinicals, list the location, unit, and duration of the experience.
RELEVANT EXPERIENCE
UCSF Medical Center, San Francisco, CA
Jul 20XX – Present
Nursing Assistant
• Performed tasks on the Medical/Surgical, Cardiovascular and Thoracic unit
• Administered hygiene needs and everyday living functions for up to 12 patients daily
• Implemented nursing knowledge while assisting nursing staff
UCSF Medical Center, San Francisco, CA
Summe
r 20XX
Emergency Room Volunteer
• Assisted 6 nursing staff with preparation of rooms for patient admission
• Verified function of emergency equipment
• Prepared beds and ensured all patient’s needs were attended to in a timely manner
PROFESSIONAL AFFILIATIONS
Sigma Theta Tau, International (Nursing Honors Society), Member Oct 2
0XX – Present
Nursing Student Association, Member Aug 20XX – Present
22
PSYCHOLOGY
First Name Last Name
San Francisco, CA (555) 415-5510 · [email protected]
www.linkedin.com/in/username
EDUCATION
University of San Francisco (USF), San Francisco, CA
05/20XX
B.A. in Psychology
• Honors Psychology Program
• 3.80 overall
GPA, 3.82 major GPA
RESEARCH EXPERIENCE
Twins, Adoptees, Peers, Siblings Study (TAPS), USF, San Francisco, CA 11/20XX – Present
Lab Manager/ Project Manager/ Research Assistant/Video Coder
• Observe the behavior of children from recorded video data and code for various behaviors into objective numerical data
• Compile research findings in a presentation format and present findings at professional conferences
• Assist in data entry using SPSS, data cleaning, and scoring of data of a sample of 300 families
• Manage ongoing projects for the school year, including setting team goals for the semester, hiring of new assistants,
overs
eeing data cleaning and analysis, and ensuring deadlines are met by all lab members
CLINICAL EXPERIENCE
Friendship Line, UCSF Institute of Aging, San Francisco, CA
01/20XX –
Present
Emotional Support
Volunteer
• Talk to a diverse client base throughout the United States, mainly from the elderly population, with various histories of
mental illness and/or physical disabilities
• Provide active listening to all clients while recording sensitive information on mental and emotional well being
• Ensure APS (Adult Protection Services) or emergency services are alerted if possible abuse is suspected, as well as make
available a safe, nonjudgmental environment for those who are suicidal or emotionally unstable
Wom
en’s Daytime Drop In Center, Berkeley, CA 09/20XX – 12/20XX
Intern
• Worked 1:1 with approximately 10-20 clients independently on a daily basis and referred them to various outside social
services for information regarding
housing, clothing, hygiene centers, food banks, and outpatient mental health services
• Assisted social workers by overseeing the staff voicemail and taking messages for the social workers regarding new clients
• Directed incoming traffic flow of 15-20 clients for drop in appointments with social workers throughout the day
• Observed weekly group therapy sessions under the supervision of a therapist by actively listening to clients' concerns and
emotional distress
• Controlled the allotting
of donations to clients by limiting the number of hygiene supplies provided, as well as ensuring all
cabinets with supplies were kept locked and secure
ACHIEVEMENTS
• Member, Psi Chi, Psychology Honors Society, USF Chapter 02/20XX – Present
• Research Conferences
o Western Psychological Association Conference 20XX, 20XX
o Psi Chi Human Behavior Research Conference 20XX, 20XX
o University of San Francisco Creative Research and Activity Day (CARD) 20XX, 20XX
SKILLS
• Computer – SPSS, Qualtrics
• Language – basic spoken and written Spanish
23
·
STUDY ABROAD
First Name Last Name usernam[email protected]fca.edu
www.linkedin.com/in/username
415-555-1212
Education:
University of San Francisco (USF), San Francisco, CA Dec. 20XX
B.A. International Studies
• Minor: European Studies; Concentration: Global Politics
Boston University, Paris, France Sept. – Dec. 20XX
Study
Abroad, Internship in French
University of California, Washington Center, Washington, D.C. Sept. – Dec. 20XX
Sem
ester in Residence
Internship Experience:
Bibliothèques Sans Frontières (Libraries Without Borders) (BSF/LWB), Paris, France Oct. – Dec. 20XX
Communications Intern
• Translated 15+ reports, articles and other essential documents per week from French to English for internal and
extern
al use
• Organized and updated Salesforce database of BSF/LWB partners, volunteers, donors, events and current
proj
ects
• Researched and wrote news articles published online concerning BSF/LWB and its projects in Stample software
U.S. House of Representatives, Office of Salud Carbajal, Sacramento, CA Jan. – June 20XX
California District 24 Intern
• Recorded incoming correspondence to the office, including mail, email and phone calls into Fireside software
• Engaged with and effectively responded to constituent questions via phone or during meetings/events
• Researched and created 5-10 briefs/week for subjects relevant to the current casework of the office’s
employees
The Hospitality and Information Service for Diplomats (THIS), Washington, D.C.
Sep
t. – Dec. 20XX
Citizen Diplomacy Intern
• Utilized Avectra software to maintain accurate record of 250 volunteers and 300+ diplomats involved with THIS
• Corresponded effectively with volunteers and diplomats via phone, email and in person on upcoming events
• Managed and updated THIS for
diplomats’ social media profiles, including Facebook, Twitter and LinkedIn
Volunteer Experience:
International Studies Department, USF Jan. – May 20XX
Peer Advisor
• Advised B.A. International Studies (BAIS) students on how to customize their major and plan courses over four
year
undergraduate degree
• Organized annual events within department including socials, discussion forums and visits from guest speakers
• Discussed with fellow peer advisors and BAIS faculty improvements to annual semester events
Skills:
• Tableau, Salesforce
• Social Media: Twitter, Facebook, Instagram, LinkedIn
Languages:
• French – Professional proficiency
24
TEACHER EDUCATION
First Name Last Name
San Francisco, CA | 415-555-5555 |username@usfca.edu | www.linkedin.com/username
EDUCATION
Master of Art in Teaching, University of San Francisco, San Francisco, CA 05/XX
SB 2042 Multiple Subject Credential with English Learner Authorization
Bachelor of Art in History, Mills College, Oakland, CA 05/XX
TEACHING EXPERIENCE
Student Teacher, Fourth Grade
BALBOA ELEMENTARY, San Francisco, CA 10/XX – 12/XX
• Taught math, reading, English and social studies in a class of 31 multicultural students, including seven
students with special learning needs
• Designed units in children’s literature incorporating multiethnic themes, ensuring that state and district
standards were met
• Developed lessons in critical thinking skills using math games, resulting in 40% of students displaying an
immediate improvement in utilizing critical thinking skills, as measured by pre- and post-activity testing
• Collaborated with other fourth grade teachers to enhance student learning through multi-classroom
activities emphasizing teamwork and collaboration
Student Teacher, Kindergarten
GARDEN GROVE ELEMENTARY, San Francisco, CA 01/XX – 03/XX
•Taught math and whole language instruction to a class of 35 multicultural students
•Developed and presented lesson unit on Chinese New Year which included construction of Chinese
dragon
and presentation to two other classes
•Prepared and presented an African History unit in celebration of Black History Month
•Cre in room library system for children to check out reading level appropriate books to take home,
encouraging outside reading as
well as teaching students responsibility
ated
Instructional Assistant, First Grade
VISTA ELEMENTARY, South San Francisco, CA 09/XX – 12/XX
•Designed small group lesson plans to address deficits in reading and mathematics for students
•Created after school reading club to develop proficiency and comprehension skills, targeting students who
needed additional support and instruction in reading
ADDITIONAL WORK EXPERIENCE
Office Manager
OFFICE SERVICES, INC., San Francisco, CA 07/XX - 08/XX
•Managed administrative functions, including scheduling and budgeting, for 25 person consulting firm
ADDITIONAL SKILLS
Languages: Conversational Spanish
Ed Tech: Google classroom, Canvas, SMART
Board displays
Other: Intermediate piano and guitar
25
URBAN AND PUBLIC AFFAIRS
First Name Last Name
San Francisco, CA | (415) 555-5555 |
username@dons.usfca.edu | www.linkedin.com/in/name
EDUCATION
University of San Francisco, San Fr
ancisco, CA May 20XX
Master of Arts in Urban and Public Affairs
California State University, Sacramento, CA May 20XX
Bach
elor of Arts in Government, Political Science Minors: Sociology and Philosophy
PROFESSIONAL EXPERIENCE
University of San Francisco Graduate Student Senate, San Francisco, CA May 20XX – Present
Graduate Senator
• Represent the interests of 200+ graduate students in the College of Arts and Sciences
• Vote on and create policies that would benefit graduate students, including addendums to graduate student activities fee
• Host events for graduate students on topics including campus involvement and networking, averaging 35 attendees per event
American Lung Association, Oakland, CA May 20XX – June 20XX
Advocacy Intern
• Attended town hall meetings in Alameda County advocating for tobacco control and smoke free housing
• Created 4 surveys and research studies on tobacco control and e-cigarettes using Qualtrics to assess effects of smoking on
vulnerable populations in Alameda County
• Coordinated 6 community outreach events to spread awareness of the effect of smoking in the Greater Bay Area
Law Offices of John E. Hill, Oakland, CA Nov. 20XX – July 20XX
Legal Assistant
• Translated documents for 40 Spanish speaking clients regarding medical information and workers’ compensation
• Communicated with clients regarding state disability, benefits, medications, and the legal process, to ensure they understo
od
their rights and potential claims
• Scheduled 10 depositions, evaluations, and court hearings
Pacific Autism Center for Education, Santa Clara, CA Dec. 20XX – June 20XX
Case Manager
• Worked individually with 3 children ages 6-12 diagnosed with autism to improve behavioral outcomes at home and school
• Generated Individualized Education Program (IEP) for each client by creating short- and long-term objectives
• Oversaw a behavior tutor, and conducted biweekly meetings as well as performance evaluations
• Conducted weekly meetings with consultants to brief data and analysis on each client
Capitol Autism Services, Sacramento, CA Sep. 20XX – Nov. 20XX
Behavior Tutor
• Worked one on one with 6 children with autism in their homes and schools
• Implemented lessons and took data on the child’s progress and behavior(s) to monitor what interventions and strategies were
mos
t effective
• Substituted as an instructional aide at Land Park Academy working with more than one student with autism
State Capitol, Sacramento, CA Sep. 20XX – July 20XX
Legislative Intern
• Researched and wrote fact sheets on potential bills as well as conducted administrative work including filing documents and
e-mail correspondence with clients
•
Drafted and submitted notes on various meetings, floor sessions, and committees to inform staff of updates
• Created press releases, co-authored requests, constituent letters and committee fact sheets
MEMBERSHIPS
California Women Lead, San Francisco, CA
J
uly 20XX – Present
Hispanas Organized for Political Equality (HOPE), Santa Clara, CA
Jan. 20XX – Present
Phi Alpha Delta Pre-Law Fraternity, Sacramento, CA
May 20XX – May 20XX
SKILLS
Fluent in
Spanish
Proficient in Microsoft:
Excel, Word, PowerPoint, Outlook and Publisher; Google Suite
26
INTERNATIONAL STUDENT
First Name “Nickname” Last Name
City, State (415) 555-5555 · [email protected]
www.linkedin.com/in/username
EDUCATION:
University of San Francisco (USF), San Francisco, CA
Expected 12/20XX
B.S., Business Administration; Major: International Business
EXPERIENCE:
Student Assistant
08/20XX - Present
International Student and Scholar Services (ISSS), USF
• Answer office phone calls, assist visitors and sort mail on a daily basis
• Provide information to 100+ students and visitors regarding the ISSS programs and services
• Plan and implement on-campus programs and events under the general supervision of ISSS staff members
• Collaborate with ISSS staff members on tasks including copying, filing, typing, emailing, bulk mailing, and
errands
Vice President of Finance 07/20XX - Present
Delta Sigma Pi, USF
• Oversee the receipt and expenditure, upon duly authorized orders, of all monies of the chapter
• Prepare a semi-annual chapter budget and report financial statements to Central Office
• Monitor revenue and expenses in relation to the chapter’s budget ($3 K)
• Ensure the annual independent accounting review of the chapter’s finances for the prior fiscal year
Financial Affairs Chairperson 10/20XX - Present
International Student Association (ISA), USF
• Manage funds for ISA from Associated Students of USF by presenting ISA’s budget needs
• Attend three budget workshops and meetings provided by the Associated Students of the USF Financial
services
• Maintain records of expenditures and budget activities for each event during each semester
Sports Business and Sales Intern 06/20XX - 08/20XX
Global Events, LLC., San Francisco, CA
• Performed administrative tasks including payroll, mailings, and website maintenance
• Sourced new contacts and direct lines for sales team of five
• Researched and updated Global Events’ database system
• Presented sales pitch to company presidents company presidents and CEOs to attract new business clientele
Japanese Tutor 09/20XX - 05/20XX
Language Lab, USF
• Tutored 19 students in three classes to improve their Japanese oral and written skills
• Presented and explained authentic Japanese language and culture to students
• Motivated and encouraged students to get to know more about Japan and other cultures
LEADERSHIP EXPERIENCE:
Women in Business, USF
Vice President of Scholarship and Awards
01/20XX - 05/20XX
Treasurer
02/20XX - 12/20XX
SKILLS:
• Japanese written and oral fluency
27
·
CURRICULUM VITAE
FIRST NAME LAST NAME
415-555-1212
· username@usfca.
edu · www.linkedin.com/in/username
ACADEMIC BACKGROUND
Doctorate of Education 05/20XX
Univers
ity of San Francisco, San Francisco, CA
Dissertation topic: Self-Regulating Learning Strategies/Help-Seeking
California Teaching Credential Program 05/20XX
Domin
ican University, San Rafael, CA
Early Childhood Education Administrative Credential Program 05/20XX
College
of Marin, Kentfield, CA
Masters of Dance/Movement Therapy 05/20XX
University of California, Los Angeles, Los Angeles, CA
Bachelor of Arts, with Distinction, Art History 05/20XX
University of Colorado, Boulder, Boulder, CO
ACADEMIC EXPERIENCE
Teacher, Kindergarten 20XX-Present
Reed Union School District, Tiburon, CA
• Design and implement innovative kindergarten language arts, math, science, social
studies, and technology curriculum and lesson plans during each
school year (class size of 20)
• Administer and evaluate math and language arts assessments for all students four times per year
• Communicate with parents regarding student abilities and progress during parent conferences held
twice per school year
• Collaborate with adjunctive staff during student study team (SST) and individual evaluation plan
(IEP) meetings
• Consult and coordinate services with school psychologist, special education staff, speech
pathologist, and occupational therapist for
individual students as needed
• Identify and provide intervention for at-risk students in language arts and math
• Adapt curriculum and lesson plans to meet the individual needs of English language learners
(ESL) and special needs students (LD, ADHD,
EBD, autism)
• Conduct and communicate information during parent conferences, Orientation, Back-to School
Night and Open House
• Established and implement
the annual Kindergarten Portfolio Tea
• Facilitated collaboration between administration and all grade levels as Grade Level Coordinator
• Piloted, evaluated and recommended science, social studies, language arts, and math state
curriculum materials
• Mentor and train between 1-3 new kindergarten teachers per year
• Address and communicate with parents as the kindergarten teacher/parent liaison at prospective
parent orientations and kindergarten parent meetings
• Collaborated and negotiated with parent body as a member of the School Site Council
28
Teacher 20XX-20XX
Belvedere Nursery School and Hawthorne Pre-Kindergarten, Belvedere, CA
• Developed and implemented enriching and developmentally appropriate early childh
ood
cur
riculum for children ages 2 ½ to 5 years
• Coordinated and assisted in implementing opportunities to encourage positive social, behavioral
and emotional development
• Collaborated with other teachers in conducting an educational program for 2 year olds and their
par
ents
• Participated in staff meetings and initiated innovative curriculum activities, such as cooking, art,
mus
ic, movement, and language arts
RELATED EXPERIENCE
Chair
20XX
Silver Anniversary Celebration Organizing Committee, Tiburon, CA
• Collaborated with the Tiburon Town Manager and the volunteer Anniversary Committee (15
me
mbers) to conceive, schedule, budget, coordinate and preside over the following community
events: contemporary and historic art exhibit, reception for contributors, historic house tour,
historical symposium, anniversary parade, dinner, street dance, fireworks, pancake breakfast, and
Angel Island picnic
• Solicited private contributions from community members and businesses
• Publicized all events in local newspaper
• Designed and prepared souvenir programs, flags, and ribbons
Director 20XX-20XX
Belvedere-Tiburon Recreation Department, Tiburon, CA
• Collaborated with Belvedere City Manager and Tiburon Town Manager, Reed Union School
Di
strict Superintendent, Belvedere and Tiburon Police departments, and Belvedere-Tiburon Chil
d
Care Center Director to coordinate all programs, camps, activities, classes, and events, serving
1000 participants annually
• Maintained all fiscal and operational management including: payroll, tax filing, preparation of
annual $250,000.00 budget, coordination of annual audit, unemployment claims, management of
wor
king capital and investment of excess funds
• Interviewed, hired, managed, trained, and supervised all administrative, camp, and recreational
st
aff (65 teachers, counselors, and group leaders annually)
• Prepared and presented monthly financial statements and reports to the Recreation Committee
• Established administrative, teaching, and day camp staff policy and procedures
• Designed and developed quarterly Recreation Department and individual program brochures
• Managed the scheduling and maintenance of city tennis courts, community garden, and soccer
field
• Chaired, planned, and coordinated the annual tennis tournament and all other special events
• Developed and implemented all recreation activities, including summer and holiday day camps
for children ages 5-12, classes for adults, older adults, and preschoolers, summer school (K-8),
summer pre-kindergarten readiness, and after-school programs for school age children and teens
• Interviewed, hired, and trained 20+ day camp staff and 15+ recreation administrative and teachi
ng
st
aff
• Participated in the development of the new Belvedere-Tiburon Library, Belvedere Community
Cen
ter, and Belvedere-Tiburon Child Care Center by meeting with town and city committees a
nd
organizations
29
CURRICULUM VITAE CONT.
Dance/Movement Educator 20XX-20XX
Marin County, CA
• Designed, taught, and implemented a wide variety of motor development programs for earl
y
chi
ldhood aged children (infants through 8 years) in creative movement, dance, gymnastics,
physical education, and perceptual motor development in public and private schools, recreation,
and community programs.
Dance/Movement Therapist 20XX-20XX
Area Services Project Title I, Western Cook-DuPage County, IL
• Collaborated with registered occupational, physical, and recreational therapists as a member of a
moto
r development treatment team servicing special needs children ages 3-21 (LD, EBD. ADHD,
DD, MR, and autism)
• Implemented dance/movement therapy services within various treatment and educational
envi
ronments, including special day class, special schools, residential schools, hospitals, a
nd
institutions (average client load of 30)
• Conducted assessments, evaluations, and submitted written reports of all students served
• Initiated and presented in-service trainings to staff (between 5-10) at school and treatment settings
Dance/Movement Therapist 20XX
Lo
s Angeles Day Treatment Center, Los Angeles, CA
• Established and conducted weekly group movement therapy sessions with day treatment patients
who e
xhibited most recognizable forms of mental disorders
Dance/Movement Therapist 20XX-20XX
Fe
rnald School, University of California, Los Angeles, CA
• Facilitated group and individual dance/movement therapy to LD students ages 5-18
• Collaborated and participated in family therapy sessions and staff consultations
• Administered assessments and evaluations of all students served
Dance/Movement Therapist
Los Angeles County/University of Southern California Medical Center, CA 20XX-20XX
• Facilitated movement therapy sessions with groups of adult in-patients, ranging from chronic
ac
ute schizophrenics to other forms of personality disorders
• Collaborated in group therapy sessions, participated in community, nursing and staff meetings,
and i
n medical consultations
PUBLICATIONS
• Cappelloni, N.L. (20XX). Cranberry Cooking For All Seasons. New Bedford, MA: Spinner
Publications
• Cappelloni, N.L. (20XX). Ethnic Cooking the Microwave Way. Minneapolis, MN: Lerner
Publications
• Cappelloni, N.L. (20XX). Self-Regulated Learning: Intervention Strategies for At-Risk
Kindergarten Students
(submitted and pending publication)
30
CONFERENCE PRESENTATIONS
• Common Ground Conference, Santa Rosa, CA 20XX
Movement Exploration for the Young Child
• California and Pacific Southwest Recreation and Park Conference, San Francisco, CA
Operating a Successful Day Camp 20XX
OTHER PRESENTATIONS
Commencement Speaker
• Del Mar Middle School, Tiburon, CA 20
XX
Lecturer/Speaker on Cranberry History
• Belvedere-Tiburon Library Speakers Series, Tiburon, CA 20
XX
• Cooking demonstrations and speaking engagements 20XX–20XX
• Channel 13, Marin County local station, CA 20
XX
PROFESSIONAL AFFILIATIONS/MEMBERSHIP
• Council for Exceptional Children 20XX-present
• Association for Supervision and Curriculum Development 20
XX-present
• American Educational Research Association 20
XX-present
• California Teachers Association 20
XX-present
• National Education Association 20XX-present
CREDENTIALS
• Multiple Subject Teaching Credential/CLAD 20XX
• Early Childhood Education Administrative Credential 20
XX
• California Community College Instructor Credential 20
XX
AWARDS/GRANTS
• Reed Union School District PTA matching scholarship grant, Marin County, CA 20XX
• California PTA Scholarship Grant
20XX
• Golden Bell award for excellence
in teaching, Marin County, CA
20XX
PROFESSIONAL DEVELOPMENT
• Learning and the Brain
Conference, San Francisco, CA
20XX-20XX
•
Schools Attuned/All Kinds of Minds,
Kentfield, CA
20XX-20XX
•
California Kindergarten Conference, San Francisco, CA
20XX
S
ERVICE TO COMMUNITY ORGANIZATIONS
• Concerts in the Park Committee, Belvedere, CA, Member
20XX-
present
• Young Musicians Program, Berkeley, CA, Fundraiser
20XX-
present
• Belvedere-Tiburon Library, Tiburon, CA
, Development Committee
20XX
• Guide Dogs for
the Blind, San Rafael, CA, Guide Dog Breeder, Fundraiser
20XX-present
• Junior League of San Francisco, San Francisco, CA, Member
20XX-20XX
•
Marin Suicide Prevention
Center, San Rafael, CA, Crisis Intervention Counselor
20XX-20XX
RESEARCH INTERESTS
• Field of educational psychology: self-regulating learning strategies, early childhood education,
early identification of at-risk students; early intervention
• Dance History
31
COVER LETTERS
DO'S AND DON'TS
Cover letters serve as a direct response to the position you are applying to. Therefore,
your cover letter should NOT be generic. A cover letter is also an example of your written
communication skills. If you need help proofreading, please schedule an appointment with
a Career Counselor to have your cover letter reviewed before you submit it.
DO
⃞ Write the letter yourself and have someone else proofread it for grammar,
syntax, and spelling.
⃞ Keep the letter to one page only, with 3–4 paragraphs. For email, keep it
shorter with 2 paragraphs. Make it attractive and easy to read.
⃞ Use the same header from your resume (with your name and contact
information) so that your resume and cover letters are consistently formatted
and look uniform.
⃞ Address the letter to a specific individual using the person's full name with
the correct title and business address.
⃞ Pay close attention to the job posting to see who the position you’re applying
for reports to, and/or do research on LinkedIn to find out who to contact.
⃞ If you’re unable to find the name, then address to “Dear Hiring Manager” or
“Dear Selection Committee.”
⃞ Tailor your letter for each job! It needs to be clear to employers why you are
applying for THEIR company, and how you are a good fit for the position and team.
⃞ Mention the name of the person who referred you, if applicable.
⃞ Write a letter that is work-centered and employer-centered, not self-centered.
⃞ Mention something you know about the company that is related to the position
for which you are applying. Also mention a personal interest you have in the
company, its location, service or product.
⃞ Tell the reader why you are qualified for the position, using the active voice and
action verbs.
⃞ Make sure to save the final copy as a PDF, if submitting electronically. Use high
quality, matching stationery, if submitting a hard copy.
⃞ Be honest. Be positive. Be direct. You are your own advocate!
⃞ Write clearly and simply; incorporate industry-specific keywords.
⃞ Make sure your phone and email are included so they can contact you for an
interview!
⃞ Sign your cover letter in blue/black ink (or type your name if you are
submitting electronically).
DON’T
⃞ Use a general/template letter
and just change the company
name.
⃞ Give a summary of your life,
values, goals, longer than 50
words, or repeat your resume
verbatim.
⃞ Describe, at length, your
admiration for the
company’s history.
⃞ Overuse the pronoun “I.”
⃞ Explain why you left your last
job or want to leave
your present one.
⃞ Begin the letter with “To whom
it may concern,” or mis-gender
the recipient.
⃞ Include your salary history or
current salary.
⃞ Inflate or exaggerate your
experience and qualifications.
⃞ Hint that you are interested in
virtually ANY JOB with that
company/organization.
⃞ Say anything negative about
your previous employer(s).
⃞ Expect the reader to figure out
what job you are best qualified
for.
32
SAMPLE
COVER
LETTERS
33
SAMPLE
COVER
LETTERS
BASIC
Ensure the header of your cover letter
matches the header or your resume.
First Name Last Name
City, State | (415) 555-5555 | username@usfca.edu | www.linkedin.com/in/username
November XX, 20XX
Name of Recipient
If the name and title are not provided, you
can leave this part o your cover letter.
Title
Company Name
Address
Dear (
Full Name of Recipient) or Hiring Manager:
INITIAL PARAG
RAPH:
State the reason for the letter, the specific position or type of work for which you are applying, and indicate from which
resource (i.e., Career Services Center, news media, friend, employment service) you learned of the opening.
Some examples include:
I am writing to express my interest in the position of _______________. Your advertisement in the
____________ for a ______________seems to perfectly match my background and experience. I am writing to
you at the recommendation of ____________________. In response to your job posting for a __________ on
your company’s website, I have attached my resume for your consideration. If you are seeking a talented,
motivated salesperson for your outside sales team, I believe my skills and background are a good match for
your organization.
SECOND PARAGRAPH:
Indicate why you are interested in the position, the company, its products or services. Demonstrate that you have
researched the organization by stating something about their mission, latest products, business ventures, etc. State clearly
what you can do for the employer. If you are a recent graduate, explain how your academic background makes you a well-
qualified candidate. If you have some practical work experience, point out your specific achievements or unique
qualifications. Try not to repeat the same information the reader will find in your resume. Refer the reader to the enclosed
resume or application form which summarizes your qualifications, training and experience. Advocate for yourself!
Convey enthusiasm!
Some examples include:
My qualifications for the position include . . .
I believe
my background in . . .
I have experience/education in the field of . . .
THIRD PARAGRAP
H:
In the closing paragraph, indicate your desire for a personal interview and your flexibility as to the time and place. Repeat
your telephone number in the letter and offer any assistance to help in a speedy response. Finally, close your letter with a
statement or question which will encourage a response.
Some examples include:
I look forward to discussing my qualifications with you further in person . . .
Should you be interested in my qualifications . . .
For an interview, I can be reached at...
Sincerely,
First Name Last Name
Optional: You can add your gender
pronouns under your name
34
STUDENT ASSISTANT
First Name Last Name
San Francisco, CA | [email protected] | (415) 555-5555
August XX, 20XX
Billie Jean
Hiring Manager, Events Management and Guest
Services
University of San Francisco
McLaren 200
2130 Fulton St.
San Francisco, CA 94117
Dear Billie Jean:
I am writing
to apply for the position of Student Assistant within the department of Events Management and Guest
Services. I am a sophomore at the University of San Francisco, majoring in Hospitality Management with a minor in
Politics. Based on my passion for the hospitality and events industry and past experience I know I will be a great asset to
the Events Management team.
After reading the qualifications for the job, I am confident that my experiences working as a server at Mel’s Diner and a
barista at Starbucks have prepared me to contribute to the Events Management team. In both these roles I had to rely on
my attention to detail to ensure orders were properly filled, special requests honored, and customers’ satisfaction
remained high. Additionally, I used communication with my teammates to make sure that everything was operating
smoothly and everyone was getting the support they needed. I am confident that my communication skills will also make
me a great member of the EMGS team.
In addition to my hospitality experience, I possess an advanced knowledge of Microsoft Office, the assembly of
audio and visual technologies, and administrative duties such as answering client emails and phone calls.
Furthermore, my ability to lift up to 150 pounds will be vital in the assistance of breaking down or setting up of furniture.
My industry experience and academic background have prepared me well for this position, and I am excited to use my
skills to support the daily events that make USF such a special place. I’ve included my resume for your consideration.
Please feel free to contact me at your convenience to discuss my background as well as my qualifications for the role.
Thank you for your time and consideration.
Regards,
First Name Last Name
35
INTERNSHIP
First Name Last Name
415-422-1234 · [email protected] · www.linkedin.com/in/username
March XX, 20XX
Deloitte
555 Mission Street, Suite 1400
San Francisco, CA 94105
Dear Internship Hiring Committee:
I am writing to express my interest in Deloitte’s Audit Summer 20XX Internship at the San Francisco office. As
a junior Accounting and Finance major at the University of San Francisco, I am the perfect candidate for this
internship, as I bring accounting work experience and desire to contribute to Deloitte’s success as a public
accounting firm.
In the past two years, I have gained a great amount of experience working at the Accounting and Business
Services Office at the University of San Francisco processing Concur reconciliation statements, depositing
checks, and preparing for an end-of-the-year audit for 20XX. As my responsibilities increased, I learned how to
extract financial data from the University's internal database, generate business intelligence reports, and use
Microsoft Excel to reconcile various accounts. During this learning process, I was able to use my detail-oriented
and time management skills to take on a wide range of projects, meet daily and monthly deadlines, and ask
questions to improve my understanding of accounting concepts.
In addition to my work experience in an accounting office, I was also a Legal Intern for Kong Law Offices in
Oakland this past summer. As an intern, my main tasks were to ensure that all client files were ready for trials,
conduct legal research, create settlement demands, and assist Cantonese-speaking clients when necessary.
Through this internship, I was able to use my strong written and verbal communication skills to pass on
information and learn about various legal strategies to find solutions and close cases. By having experience
in both accounting and legal services, I am able to take on a variety of assignments and to adapt to different
environments.
My professional work ethic, eagerness to learn, and hardworking character make me a great candidate for
Deloitte’s Audit Summer 20XX Internship. If hired I will commit to contributing to Deloitte’s vision to be the
“Standard of Excellence,” the first choice of the most sought-after clients and talent. I am confident I can meet
the expectations required for this internship and look forward to speaking with you soon. Thank you for your
time and consideration.
Sincerely,
First Name Last Name
First Name Last Name
36
FULL TIME
First Name Last Name
415-333-1234 ∙ username@dons.usfca.edu
www.linkedin.com/in/username
∙ @username
August XX, 20XX
Alison Grey, Human Resources Manager
Twitter – Human Resources
1355 Market Street
San Francisco, CA 94103
Dear Alison Grey:
I found the description for the Twitter Human Resources Assistant position through USF’s Handshake
database. As a senior Politics major graduating this May, I have been expanding my HR experience as a
Human Resources Intern for the past few months at Ideo Design in San Francisco. I am extremely
interested in pursuing a career in Talent Acquisition and would enthusiastically welcome the opportunity
to utilize my previous experience in Human Resources to benefit Twitter, an organization I admire for its
widespread influence in today’s modern world. I have studied Twitter’s influence on many major
political events including various social movements domestically and internationally, and the future of
Twitter is something I would love the opportunity to be an active participant in. I also believe my
distinctive social justice background would be highly beneficial to the Twitter HR department.
As a Human Resources Intern at Ideo Design I am gaining extensive e
xperience in administrative aspects
of HR. My daily tasks include approving PTO for employees and managing new hires and terminations on
Excel spreadsheets and in databases such as Workday, ADP, SAP and Microsoft Visio. I also have
experience with office scheduling for Frog’s Talent Acquisition Partner.
Throughout my time at the University San Francisco Career Services Center I have served in a number of
roles. As a Student Assistant, I utilize excellent customer service skills as the first point of contact in the
office and perform various administrative duties, including scheduling using Google Applications. I also
served as the On Campus Recruiting Student Assistant, a role in which I worked with students, employers
and my supervisors to maximize student employment opportunities and maintained our job database. As
a Career Planning Peer Counselor, I work in a paraprofessional role to advise students and alumni on
resumes, cover letters and general career questions. My experience as a peer counselor has ensured
exceptional interpersonal and communication skills, familiarity with confidentiality, and professionalism.
Furthermore, I collaborate with a team of four to brainstorm marketing ideas for on-campus events and
competitions.
The possibility of working for Twitter is very exciting and I would love the chance to meet with you in
person to further discuss my qualifications. Thank you for your time and consideration.
Respectfully,
First Name Last Name
First Name Last Name
37
__]--
COMMUNICATION
EMAILING APPLICATIONS
There are several dierent ways to deliver your resume and/or cover letter:
In all email communication include a Subject Line, for example:
First Name Last Name, Application, Position Title
1) as an email attachment;
2) written in the email message;
3) uploaded to an online application.
The job posting should provide information about how interested candidates can apply. Make sure to follow the detailed
instructions, as you may be advised about how to format the document, what to write in the subject line of an email
message and when to submit the resume for the employer to review it. If instructions are not provided, the best way to
deliver your resume or cover letter is to send it as an attachment.
TO SEND YOUR RESUME/COVER LETTER AS AN ATTACHMENT
♦ Create your document in Microsoft Word or another commonly used word processing program. Unless the employer
specifies not to, convert the document into a PDF file.
♦ Save the document under a distinguishable name such as “JaneSmithResume.doc”. This way the employer can readily
identify your document and find it once saved to a computer. Avoid being too general and saving your document as
“Resume.doc.”
♦ In the body of the email, include a brief sentence stating that you are attaching your resume and cover letter for the
hiring manager’s review. Always be sure to include a professional greeting and closing to your email.
♦ Send a copy to someone you know first to ensure that it is easy to download, the formatting remains secure, and it is
free of viruses.
TO SEND YOUR RESUME/COVER LETTER IN THE TEXT OF THE EMAIL MESSAGE
♦ The cover letter should come before the resume in the body of the message. Your cover letter can be copied and
pasted from your text document into the body of the email.
♦ Cut and paste the text into the body of the email. Make sure to save your cover letter and resume as “text only” or
“plain text.”
♦ Avoid using italics, underlining, graphics, shading or bold. Use UPPERCASE for section headings and (*) for bullets.
♦ Do not use tabs; instead align all of the text along the left-hand margin.
♦ Send a test email to yourself and a friend first to view the appearance in dierent email systems (i.e. Gmail, Outlook,
Yahoo Mail, etc.)
♦ The text resume may look simple, but the employer’s main focus is the content of your resume.
TO UPLOAD YOUR RESUME/COVER LETTER TO AN ONLINE APPLICATION
♦ Read the complete application instructions, and revise and reformat your documents to comply.
♦ Similar to an email attachment, it is recommended that the document is saved under a distinguishable name such as
“JaneSmithResume.doc.”
♦ Some companies will instruct applicants to upload their document as a specific file type, such as .doc, .rtf, or .txt, so it
is important to follow the instructions.
♦ Before submitting, confirm that you have uploaded the document by looking for symbols or messages, like “Upload
38
Successful,” or a hyperlink that would allow the company to download and review it.
—
LINKEDIN
LinkedIn is a great platform for connecting with others. If you find someone you would like to
connect with, it is best to include a note in your connection request.
When I was applying for jobs I heavily relied on LinkedIn because the more I used it for my search, the better
and more tailored results I would get which was extremely helpful. I used LinkedIn to get in contact with
people who had that same job or a similar one so I could ask questions and get advice. — Biola, Finance, 2019
Be sure to include:
♦ Your name
♦ Your major, graduation year, and that you are a USF student/alumnus
♦ How you found them on LinkedIn or when you met
♦ Why you would like to connect
After you connect, you can send the person a longer message to request an informational interview. Be specific in your
message when asking for the interview. People are more likely to respond if they know:
♦ What you are hoping to learn
♦ How you want to connect (phone, email, in person)
♦ When, where, and for how long you would like to meet
Example:
Hi (person’s name),
My name is _____________ and I am a ____________ major at the University of San Francisco, graduating in
______________. I found your profile through ____________________ and am very intrigued by the work you’ve done
with ________________ at __________________. I’d love to learn more about your role and what your path was like after
graduating from USF. Would you be willing to connect with me for _______________ within the next _____________?
Thanks for your time!
Best,
First Name Last Name
I made an eort to cold call recruiters and HR members of agencies where I wanted to work through the
LinkedIn platform. I first researched the USF LinkedIn alumni tool to see where fellow alumni had gone post
grad. I sent out LinkedIn connection requests where I was abIe to showcase my personality and people skills
which got me phone interviews.
—
Jack, Marketing, 2019
39
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PHOT O: It doesn't have to be fancy - just
use your cellphone camera in front of a plain
background. Wear a nice shirt and don't
forget to smile!
HEADLINE: Tell people what you're
excited about now and the cool things you
want to do in the future.
SUMMARY: Describe what motivates
you, what you're skilled at, and what's next.
EXPERIENCE: List the jobs you held,
even if they were part-time, along with what
you accomplished at each. Even include
photos and videos from your work.
ORGANIZATIONS: Have you joined
any clubs at school or outside? Be sure to
describe what you did with each organization.
40
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41
EDUCATION: Starting with college, list
all the educational experiences you've had -
including summer programs.
VOLUNTEER EXPERIENCE & CAUSES:
Even if you weren't paid for a job, be sure to
list it. Admissions officers and employers
often see volunteer experience as just as
valuable as paid work.
SKILLS & EXPERTISE: Add at least 5
key skills - and then your connections can
endorse you for the things you're best at.
HONORS & AWARDS: If you earned a
prize in or out of school, don't be shy. Let the
world know about it!
COURSES: List the classes that show
off the skills and interests you're most
excited about.
PROJECTS: Whether you led a team
assignment in school or built an app on your
own, talk about what you did and how you did it.
RECOMMENDATIONS: Ask managers,
professors, or classmates who've worked with you
closely to write a recommendation. This gives
extra credibility to your strengths and skills.
Want more LinkedIn tips for students? Check out students.linkedin.com
SAMPLE USF LINKEDIN PROFILE SECTIONS
Purpose - driven Data Analyst
in
the Tech Sector, World
Traveler, Food and Baba Lover, Community Service Award
Winner
San
Francisco Bay Ar
ea
·
500+
connections · Contact into
Open to j
ob
opportunities
■
@i{ft
•
I
I
More
..
.
Salestorce
University
of
San Francisco
Data Ana lyst, Cont ract Analyst, Procurement Ana lyst, Data Spec ialrst a
nd
Financial Ana l
yst
roles
See all
deta
il
s
GREAT
MARKETING
TRANSCENDS
BORDERS
Vice President
of
ISA I Marketing
for
the
tutu
re
to
achieve
global impact even from behind a screen
Singapore ·
432
connections · Contact info
Aspiring
Marketer
Color
Enthusiast.
■
ij#{iU.i
I More
..
.
International Student
? Association
at
USFCA
University
of
San Francisco
NAME
HERE
First Name, Last Name
HEADLINE
This headline tells the viewer what he is excited about and shows some aspects of his personality.
PHOTO
This photo is an up close picture of
her face and she is smiling. It also has
a neutral background.
BACKGROUND PHOTO
Use your background photo to convey
more about your professional brand. This
could mean designing your own graphic,
as in this example. You can also use your
own photo or go online and find a photo
that allows public usage rights.
First Name, Last Name
42
HEADLINE
This headline tells the viewer what he is excited about and shows some aspects of his personality
First Name, Last Name
SUMMARY/ABOUT
This summary is engaging by describing what motivates her and what she is skilled in. It’s written in a
distinct voice that illustrates her passion for her work and interests both inside and outside of work.
First Name, Last Name
-
® Marketing & Events Coordinator, D&I Activist (She, Her, Hers). Music Enthusiast
-
About
I
am
a proud supporter of 'the peop l
e'
having t
he
power to craft/mold/transform the
cu
lture that brands and the
media talk about. As more companies
try
to
ref lect people's realities back to them, I'll be t
he
one polishing the
mirror
to
make sure we're d
is
playing t he most accurate image.
I h
ave
2 years of relevant exper ience in:
- Social Media Strategies
& Con
tent
Creati
on
- Program Coordinating and Project Management
- Digital Marketing (Product, Brand, and Consumer)
- Events Coord i
na
tion & Publ
ic
Re
la
tions
Work Philosophy:
- Unde
rs
tand pri
orit
ies and object ives and
get
t hings done
-
Res
ults are measurable
- Teamwork is powe
rf
ul
and ettective
- Never stop learni
ng
- Always have f
un
- attitude
is
everything (especial
ly
when you '
re
stress for time)
-Se
it- proclaimed Foodie, Marketing + Branding Obsessed, Live Music,
Yoga
, and Sou lCyc le Enthusiast, Soci
al
Justice, Human
Rig
hts Activi
st-
Strategist. Storyteller. Creator. I
am
Cait and I believe in human t
ru
t hs. L
et
's collabora
te
and make culture- shitting
work.
Research Associate
at
Tom Steyer
2020
Legislative Intern
Office of t he Speaker of the United States House of Representatives
J
an
2019
-Apr
2019 · 4 mos
Washington,
D.C.
• Took detailed week ly notes at confidential joint House Chiefs of St
aff
meetings where
Democratic strategy
and
prior
ity
setting occur.
• Wrote
an
average of four conci
se
policy memos a week for statters on current issues on
oversight and legi
sla
tion.
• Assi sted the press team with bill rollout events t hat brought media attention to importa nt
House legislation.
• Managed Intranet Quorum
(I
Q)
database t o ensure constituents received timely
and
appropriate responses from t
he
Speaker.
• Supported staffers with
COD
EL
(Congressiona l Delegation) preparation that included t
he
creation of binders of exhaustive research on the countries to be visited.
see less
Paycheck Fairness
Act.jpeg
Speaker
Pe
losi.jpeg
EXPERIENCE
This example has bullet points written in Accomplishment Statement format (see Page 10)
and showcases the results of her internship work. It also features relevant media, which can
include photos, examples of work/projects or outside URLs.
43
Associate @
SVB
•
USF
Valedictorian Graduate
Education
University of San Francisco
Bachelor's Degree, Finance, Genera
l,
Junior
2015-
2018
Activities and Societies: The
San
Francisco Foghorn, Magis Emerging Leadership Program,
SOM
Honors Program, Beta Gamma Sigma, Office of Undergraduate Studies and Programming, Malloy
Consulting Group
Pursuing degree in Business Administration, recipient
of
McLaren School of Management Dean's
Honor
Roll.
I have also been designated a University Scholar, which is awarded to new freshmen
that have demonstrated extraordinary scholarship and apti
tu
de based on their high school
academic grade point average and
SAT
or
AC
T scores. University Scholars engage in athletic,
cultural, advocacy, service and global opportunities
as
campus leaders, and as mentors for future
scholars.
Media (5)
( Previou Next )
Sheikh Nahyan bin
Mubarak
receives
delegation
from
USF
<P
Student
Leadership Conference Fall
2017
Program Manager
at
Year
Up
Skills & Endorsements
0
Organized
Multi-tasker
·
13
Mickalla Johnson and
12
connections have given endorsements for this
sk
i
ll
0
Customer
Service
· 11
Endorsed by Vivienne Pismarov and 1
other
mutual connection
Industry Knowledge
0 Research · 9
0 Event Planning ·
10
0 Endorsed by 2
of
Sonia's colleagues at
University
of
California, Berkeley
0 Data
Entry
· a
0 Social
Media
· 7
First Name, Last Name
EDUCATION
This education section
goes beyond just listing
the degree earned by the
student by also including
activities, honors, and an
o-campus experience
studying at the University
of California, Washington
Center. The media
showcases various
educational experiences
the student had during
their time at USF, including
study abroad trips and
extracurricular involvement.
First Name, Last Name
SKILLS AND ENDORSEMENTS
You can add up to 50 skills to your profile! This is a great place to showcase a variety of skills, as seen through the
various categories (Industry Knowledge, etc.). Endorsements of your skills by people in your network are a strong
indicator to employers that you possess the skills listed on your profile.
44
Vice President
of
I
SA
I Marketing for the future
to
achieve global impact even from behi
nd
a screen
Volunteer Experience
Teacher
Kuk
Knuv Primary School
May
2016 - Jun 2016 • 2 mos
Children
• Attended a
10
-day
CAS
tr
ip
do
i
ng
service at Kuk Knuv Primary School in Cambodi
a.
• Organised, outlined and led multi
pl
e classes teachin g elementary school children basic
engl
li
sh
.
Conve
rs
ation Partner Program Participant
University of
San
Francisco
Sep
2019 - Present • 3 mos
Educati
on
• Encouraged volunteers in the
Con
versation Partner Program to fee l more comfortable in
speaki
ng
English.
• Directed students
to
rel
l
eva
nt resources on campus
to
help them improve their academic
ski l
ls,
develop better relationships wi th other students and progress in their careers.
Program Manager at Year Up
Recommendations
Received
(5)
Given
(1)
Vis i
ti
ng Fulbri
ght
Sc
holar-
Cal i, Co lombia at U.S.
Department
of
State
April 26, 20
17,
Fernando
managed
So
nia directly
Educator I Advocate I
Activist
April 21, 2017, Kristen managed
Sonia directly
Ask
for
a recommendation
Sonia has been a superb student activist and young professiona l
in
her
ro
le
as
Advocate fo r Community Engagement
wit
h t
he
Un
iversity of
San
Franc isco and the McCarthy Center.
She
has
been a gr
ea
t support for her partner nonprofit organ
iz
ati
on
,
Mission Graduat
es
, by advancing college readiness a
...
See more
I
have
had the honor of being one of
Son
ia's direct supervisors
in
her role
as
a
Res
ident Advisor at the
Un
iversity of
San
Francisco
(USF)
. Throughout
my
time in t
his
ro
le, I have gotten to know
Sonia and her passi
on
for supporti
ng
studen ts and her dedi
ca
t
ion
to eradicati
ng
soci
al
injustices within all
ma
rgi
na
lized
...
See more
VOLUNTEER EXPERIENCE
Including volunteer experience is a great way to highlight additional skills and accomplishments.
This exam
ple does that eectively by including bullet points and Accomplishment Statements (see
page 10) for each volunteer experience. Remember you can also include your Community-Engaged
Learning experience.
First Name, Last Name
First Name, Last Name
Recommend Name
First Name, Last Name
First Name, Last Name
RECOMMENDATIONS
Recommendations carry significant weight for future employers. Request recommendations from past
supervisors, co-workers, teammates and/or faculty members at the end of a job, internship, project or
course so that the person writing your recommendation recalls your recent work and accomplishments. We
advise that you have 2 recommendations minimum by the time you graduate. Note: the person writing your
recommendation must have a LinkedIn profile and be a 1st degree connection.
45
REFERENCES
What is a reference? A reference is someone who can speak to your
work habits, past performance, skills, and/or character. They are
typically contacted by potential employers via phone or email.
TIPS ON USING REFERENCES
♦ The best references are people in positions of authority who have direct knowledge of your
work or academic performance. This usually includes your immediate supervisor in your
last two or three jobs/internships/volunteer positions or professors in subjects related to
your field of career interest. Try not to use only academic references.
♦ Know in advance who you would like to use and ask their permission. When you ask, make
it easy by providing them a description of the job for which you’re applying.
♦ Send your resume to your references in advance, if possible, to remind them of your skills,
experience, and training. You may also send relevant projects or a portfolio, as they might
be helpful for your references.
♦ If and when they are requested, provide three to five references, unless employer states
otherwise. Do not list references on your resume.
♦ If you are asked to provide your references after the interview it is fine to send them via
email, unless the employer specifies otherwise.
♦ Avoid using friends or peers as references; employers view them as unreliable sources
of information. Only use family members if you have worked with them in a professional
capacity.
♦ Don’t give out your references’ telephone numbers, email address, or personal address
without explicit permission.
♦ Use references that are most appropriate for the job for which you are applying.
♦ Rotate your references, and communicate with them frequently. If your job search takes a
long time, you don’t want them to be contacted too often.
♦ Send a thank you note to your references and be sure to follow up to let them know the
outcome. Showing appreciation will help you maintain a good relationship with your network.
FORMATTING REFERENCES
A reference listing has the name, current title and place of employment, business address,
email address and daytime telephone number of your endorser. If your connection to this
reference is not obvious, then state it in parentheses.
Example:
Reference for Joe Cool
Wanda Jones
House Manager, Hotels-R-Us
123 Riverside Drive
Wherever, CA 90000
(415) 555-5555
(Former supervisor at Motel 5)
46
THANK YOU NOTES
Sending “thank you” notes/emails is an essential part of
any job search. Send notes/emails to anyone you meet
who gives you information, advice or referrals. A note or
email should be sent after each job interview. A simple
thank you note/email can often be the deciding factor
in whether or not you receive a job oer.
The follow-up note/email is best sent immediately, but should be sent no
later than 48 hours following the interview. Remind the reader of what
was discussed, and comment on how you plan to act on the information,
advice or referral you received. If you are writing a note/email after a job
interview, you might include something relevant about your qualifications
that you neglected to mention in the interview. Managers who have to
choose between two good candidates have been known to make the
decision based on which candidate sent a thank you note.
Sample Email:
Subject line: Thank You – Commercial Banking Representative
position
Dear Jane Baxter:
It was a pleasure meeting with you yesterday to discuss opportunities
in commercial banking. Your planned expansion is most interesting,
especially your ideas concerning outreach to small businesses.
My experience working for a number of small service businesses in
San Francisco while completing my degree has made me particularly
sensitive to the unique needs of small business owners. As you
learned from our conversation, I have also worked as a bank teller, and
understand the bank‘s commitment to high quality customer service.
I remain very interested in the commercial banking representative position.
I am confident that my skills and experience would be a valuable addition to
your team. I look forward to hearing from you soon.
Sincerely,
Chris Williams
TIPS:
♦ Refer to something you learned about the company or position
♦ Reinforce the most important aspects of your qualifications
♦ Include something you forgot to mention in the interview, or expand
on your relevant qualifications
♦ Restate your interest in the position
♦ Show confidence and enthusiasm!
47
INTERVIEWS
INFORMATIONAL INTERVIEWS
What is an informational interview? An informational interview is a conversation with
someone working in a field or at a company that you would like to learn more about. It is
NOT a job interview.
BENEFITS OF INFORMATIONAL INTERVIEWS
♦ Learn firsthand about what it is like to do a particular kind of work in a particular organization.
♦ Gather information about what the opportunities are in a given field or organization.
♦ Find out about jobs and career paths you did not know existed.
♦ Promote your skills and abilities in a low-threat, open-ended situation.
♦ Begin to build or expand your network of professional contacts.
WHO CAN I CONTACT FOR AN INFORMATIONAL INTERVIEW?
People doing work that interests you, who are working at an organization that you would like to know more about, or who
might know someone in your field of interest.
Examples include:
♦ Friends, acquaintances, relatives, coworkers of yours or your friends
♦ Members of professional associations related to your field
♦ USF Alumni-find alumni through the LinkedIn alumni tool
HOW TO ASK FOR AN INFORMATIONAL INTERVIEW
When asking for an informational interview it is important to let the person you are reaching out to know why you are
contacting them and what you hope to gain from a conversation. Be specific rather than saying "I'd love your help."
Saying you'd like to hear more about their position or organization will indicate you’ve done your research before
contacting them. You should also be specific in asking for a meeting or call. Remember a 15-minute call may be easier
to arrange than an hour-long meeting.
HOW TO PREPARE FOR THE INTERVIEW
Prior to the interview, you should do some research on the industry, organization and person you are meeting. The
information you obtain from your research will form the basis for the questions you ask during the interview, and your
interviewing contact will be invaluable for supplementing your research with a "real world" perspective.
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HOW TO ACT DURING THE INFORMATIONAL INTERVIEW: ETIQUETTE TIPS
♦ You are not asking this person for a job. You are gathering information on which to base some decisions. Make
sure friends and relatives understand this.
♦ Always be respectful of the person’s time. If you agreed to a 15-minute call, be sure to be ready at the appointed
time and not to let the conversation carry on longer than 15 minutes.
♦ Do not bring your resume to the interview unless your contact has agreed in advance to give you feedback on it.
A resume can make an informational interview suddenly feel like a job interview, which is not what you want. If
you want your contact to have a copy of your resume, ask if you can send one after the interview. This will give
you the opportunity to make any appropriate changes in the document based on what you learned during the
session.
♦ Be prepared to take the lead in the conversation. Remember, you are doing the interviewing. Know what you want
to ask. The person being interviewed will feel it was worthwhile if you ask thoughtful questions, but not if you ask
only superficial ones. Having notes with you is fine and can be very helpful.
♦ Toward the end of the conversation, always ask for additional contacts. This is the key to developing more
contacts and building your network.
♦ Always write a thank you note or email after the interview. Mention what you talked about, what you learned,
or who you are going to see at the person's suggestion. If you are interested in pursuing a job with their
organization, try to keep the door open to get back in touch.
SUGGESTED QUESTIONS
♦ What do you do on a typical day?
♦ What are the most interesting/challenging/frustrating aspects of your job?
♦ What previous jobs led you to this one?
♦ How long does it usually take to move from one position to the next on this career path?
♦ Given your present position and experience, what position do you see yourself in five years from now?
♦ What are the prerequisites for jobs in this field?
♦ Are there any specific courses I might take or skills I should develop that would be particularly beneficial in this
field?
♦ What types of training do companies give to persons entering this field?
♦ What aspects of a career in this field do you consider particularly positive? Particularly negative?
♦ What advice would you give to a young person/career changer entering this field?
♦ What do you think made you a competitive candidate for this position?
♦ What are the future growth prospects for this field?
♦ What other fields or jobs would you suggest I find out more about before I make a final decision?
♦ How do you see the jobs in this field changing over the next two years? What can I do to prepare myself for
such changes?
♦ Can you recommend a few professional associations to join that would be helpful for my professional
development?
♦ What is the best way to obtain a position that will start me on a career in this field?
♦ Can you recommend other people with whom I should talk?
♦ When I've done some more research, may I contact you again?
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PREPARING FOR INTERVIEWS
Preparing for interviews is similar to studying for an exam. You must review and prepare!
Assess your current knowledge, study the employer and anticipate dicult questions. The
following are things you should do to prepare for a successful interview.
STEP 1: ANALYZE THE POSITION
♦ Review the job description
♦ Highlight the duties and qualifications of the position
♦ For short or vague job descriptions, review occupational information and/or conduct informational interviews
on the position.
♦ Visit O*NET or Glassdoor for occupational information and utilize LinkedIn for informational interviews.
♦ Do not get discouraged if you do not meet all qualifications, employers with lengthy qualifications rarely find
applicants strong in all areas.
STEP 2: KNOW THE EMPLOYER
♦ Learn about the employer’s mission, services and/or products, organizational structure, training program, and future
prospects
♦ Know the employer’s competitors
♦ Obtain research from the following sources:
♦ Employers website
♦ Article searches (check out Google news)
♦ Annual Reports (visit Gleeson library for databases)
♦ Attend company info sessions (See Handshake under events tab) or o-campus professional events (See
Eventbrite.com and Meetup.com)
♦ Network with USF alumni working at the company (find alumni via LinkedIn alumni tool)
♦ Think about 2 or 3 reasons why you want to work for this employer
STEP 3: REVIEW YOUR QUALIFICATIONS
♦ Know your experience: work, internships, volunteer, class projects, coursework, student activities, interests &
hobbies. Identify the skills and areas of knowledge developed in these areas and be prepared to say how this
experience prepared you to contribute to an organization.
♦ What are 2 or 3 soft skills you have to oer (i.e., organization, leadership, communication)?
♦ What are 2 or 3 hard skills you have to oer (i.e., computer and languages)?
♦ What are 2 or 3 adaptive skills you have that will increase your value as an employee (i.e., dependability, flexibility,
creativity, sense of humor)?
STEP 4: PREPARE QUESTIONS
Ask employers questions to demonstrate your interest in working for their organization and help you become more
informed about whether or not to accept an oer. Typically, the employer will ask you if you have questions at the end of
the interview. As a general rule, questions about salary and benefits are best left until a job oer has been extended. Be
sure your questions are not answered in the job description or company literature.
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Possible questions to ask:
♦ When and how are employees evaluated?
♦ What are the best aspects of working in this group/organization?
♦ If you could change anything about your department/organization what would it be?
♦ What’s the biggest challenge facing this group/organization right now?
♦ How would you compare your organization with your major competitors?
♦ What are your plans in terms of product lines, services, new branches, etc.?
♦ How would you describe this organization’s management style? How are decisions made?
♦ What are some typical first-year assignments? What is the career path for my position? How does this position fit
into the overall organizational structure?
♦ What kind of training is given to new employees?
♦ Do you have any concerns about my background that I can answer now?
♦ What are four questions you would ask in an interview?
STEP 5: PRACTICE, PRACTICE, PRACTICE
♦ Practice your responses to interview questions to feel more at ease and confident.
♦ See Sample Interview Questions on page 54 for practice questions.
♦ Schedule a mock interview with a Career Counselor via Handshake or by calling (415) 422-6216.
♦ Ask a friend or family member to help you practice and give you feedback.
GENERAL INTERVIEW ADVICE
♦ Dress appropriately for the organization you are interviewing with. See Dress for Success on page 58. If you are not
sure, ask the employer.
♦ Arrive early (5 to 10 minutes).
♦ Oer a firm handshake at the beginning and the end of the interview.
♦ Maintain eye contact throughout the interview (it is natural to look away briefly while you are speaking).
♦ Do remember to smile and be friendly. Employers appreciate enthusiasm.
♦ Sit comfortably (back straight, leaning slightly forward), don’t fidget with your hands or swivel in your chair.
♦ Do not chew gum.
♦ Carry a briefcase or portfolio if you like. Do not bring a backpack to the interview.
♦ Turn your cell phone o before you enter the interview.
WHEN ANSWERING QUESTIONS REMEMBER THESE TIPS
♦ Allow yourself time to think before you answer questions. It is appropriate to ask the interviewer to repeat a question
that is unclear.
♦ Be specific and give examples when answering questions. This adds credibility to statements you make about your
qualifications. It is better to make a few strong points than many brief, unrelated points.
♦ Do not diminish your past experiences; don’t say, “I was just a front desk assistant.”
♦ Try to avoid filler words such as “uh”, “like”, “um,” and “you know.”
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INTERVIEW TYPES
SCREENING INTERVIEW
Screening interviews are typically the first step in the interview process and are used by employers to confirm that you have
the skills and qualifications needed to perform the job, as well as to verify the information you presented on your resume.
A screening interview is often less than an hour and can be in the format of an on-site, telephone, or video interview.
Tips:
♦ Have your job search documents organized and close by.
♦ Refer to your resume as needed.
♦ Have questions prepared to ask the interviewer.
PHONE INTERVIEW
Phone interviews are often used as a screening interview. Employers will often use this interview to decide if they
should invite you in for an on-site interview. Expect the questions to be very similar to an in-person interview. Don’t
underestimate the importance of making a positive impression during the phone interview.
Tips:
♦ Schedule a time when you can give your complete attention.
♦ Take the phone call in a quiet place.
♦ Write down a few key points you want to mention and the questions you want to ask.
♦ Keep a copy of your resume and the job description near the phone.
VIDEO INTERVIEW
Video interviews often take the form of either live interviews via a conferencing software (i.e., Zoom or Skype) or
recording your answers to prerecorded questions and submitting the video online.
Tips:
♦ Test your video equipment (i.e., webcam and audio) before the interview.
♦ Look directly into the web camera to make good eye contact with the interviewer.
♦ There may be a time-delay so allow your interviewer to finish speaking before responding to their questions.
BEHAVIORAL INTERVIEW
Behavioral interviews are used to see how you have handled past problems or situations. Employers find this interview
valuable to predict how you will handle future problems or situations. A typical behavioral interview question is, “Tell me
how you handled a recent conflict situation.”
Tip:
♦ Using the STAR method is helpful when answering behavioral interview questions (see Sample Behavioral Interview
Questions on page 56).
GROUP INTERVIEW
Group interviews involve more than one applicant in the room. Typically a group of candidates is interviewed by a panel.
Tips:
♦ If interviewing with other candidates always be polite and allow other candidates to finish talking before responding.
♦ If interviewing with a panel of interviewers be sure to make eye contact with all interviewers as you answer their
questions.
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TEAM INTERVIEW
Team interviews are designed to see how you will perform on a team. You will be placed in a team setting where you have
to solve a problem or work on a project. During this time you will be observed on your ability to work on a team.
Tips:
♦ Be an active participant.
♦ Listen to other people’s ideas and make suggestions in a positive manner.
TECHNICAL INTERVIEW
Technical interviews are often done if you are applying for a technical position. For example you may be asked to solve
problems under a limited amount of time to demonstrate your knowledge of coding.
Tips:
♦ Prior to the interview ask the following questions of the person setting up the interview:
♦ Which programming language will they want you to write the code in?
♦ Will you be asked to use a whiteboard, the company’s computer, or your own computer?
MEAL INTERVIEW
Meal interviews with a potential employer may seem more relaxed than an actual interview, but you want to continue to
present yourself professionally because the employer is still evaluating your behavior.
Tips:
♦ Follow the proper etiquette of a formal interview including turning o your cell phone.
♦ The employer will be paying for the meal so follow their meal recommendation(s) or order a mid-priced meal.
♦ Order a meal that is easy to eat. Take small bites, do not talk with your mouth full, and do not gesture with your
utensils.
♦ Be sure to talk with other guests at the table.
♦ Thank your host for the interview and meal. Be sure to know what the next interview step will be for you.
CASE INTERVIEW
Case interviews are the typical format of consulting firms. In general, you will be asked to analyze a problem or situation,
or to identify the problem and develop a resolution.
Tips:
♦ Listen carefully and take notes.
♦ Ask clarifying questions.
♦ Visit the consulting firm’s website to see if they have practice case interviews on their websites.
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SAMPLE GENERAL INTERVIEW QUESTIONS
The list below includes examples of the kinds of questions interviewers are most likely to ask
you. While interviewers have varying opinions about which questions are the most important,
they oer the following advice about how to best handle an interview.
♦ Be prepared—do your homework on the company.
♦ Communicate excitement about your career field.
♦ Have a well-defined career objective.
♦ Be confident selling yourself, but not overconfident or pushy.
♦ Be prepared to speak knowledgeably about your academic discipline, your chosen profession and the company with
which you are interviewing.
♦ Prepare appropriate questions in advance.
♦ Take time to think before you answer questions.
♦ Relax and be yourself.
The following questions are organized into subject categories to help you prepare your answers. Take the time to write
down brief answers to familiarize yourself with the questions and your responses.
PERSONAL AND MOTIVATIONAL FACTORS
♦ Please tell me about yourself.
♦ How would you describe yourself?
♦ Who or what had the greatest influence on your life?
♦ How do you define success and failure?
♦ How do you handle rejection?
♦ What motivates you to put forward your greatest eort?
♦ What are some of the greatest personal challenges
you have faced during your lifetime?
SKILLS AND ABILITIES
♦ What skills and abilities do you possess that will help
make you successful in today’s job market?
♦ Why should our organization hire you?
♦ For you, what are some of the pros and cons of
working on a team project?
♦ Who was the most dicult person you have ever
dealt with, and how did you respond?
♦ How did you organize your time in school/work/play?
♦ What are your major strengths and weaknesses?
♦ Do you prefer to work on a team or on your own?
♦ Please tell me about your communication skills (or,
problem solving skills, leadership style).
♦ What do you see as your greatest challenge when
starting a new career?
♦ If you could create the perfect job for yourself, what
would you be doing?
KNOWLEDGE OF THE ORGANIZATION
♦ Why did you select XYZ Company?
♦ What do you expect of the XYZ Company?
♦ What attracts you to this industry? What do you
know about our company?
♦ Why do you want to work for our company?
♦ In what ways do you think you can make a
contribution to our company?
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CAREER GOALS AND OBJECTIVES
♦ What are your goals and aspirations for the next three
years? Five years? How are you preparing to achieve them?
♦ Why do you think you would be good at this
profession?
WORK EXPERIENCES
♦ What are your most significant accomplishments/
achievements?
♦ What would your last two employers say about you
as an employee, either good or bad?
♦ Can you describe a time in which your worked under
deadline pressure?
♦ What did you enjoy most about your previous job
experiences? Least?
♦ Can you tell me about your toughest job assignment?
♦ What kind of supervisor do you prefer?
♦ Please tell me about a conflict situation and how you
resolved it.
EXTRACURRICULAR ACTIVITIES AND COLLEGE EXPERIENCES
♦ Please tell me about your accomplishments in
extracurricular activities.
♦ Please describe your most rewarding college
experiences.
♦ If you could relive your college experiences, what
would you do dierently?
♦ What changes would you make in your overall
campus life?
♦ What were your major responsibilities in campus
organizations or activities?
ACADEMIC PROGRAMS AND ACHIEVEMENTS
♦ Why did you choose this major field of study?
♦ Why did you choose to attend USF?
♦ What were your favorite college courses? Least
favorite? Why?
♦ How would you relate your academic
accomplishments to future career aspirations?
♦ What electives did you take outside of your major?
♦ What are your academic strengths? What courses
gave you the most diculty?
♦ What is your grade point average? How do you feel
about this?
♦ Do you think your grades are a good indicator of your
future career potential?
HYPOTHETICAL QUESTIONS
♦ What could you see as the major objective of this job? ♦ If we hired you, how would you identify the major
roles and responsibilities of your new position?
ADDITIONAL INFORMATION
♦ In addition to your educational and professional experiences, what else would you like us to know about you in order
to make an appropriate decision?
GEOGRAPHIC PREFERENCES
♦ What geographical location interests you most when
working?
♦ Are you willing to relocate? Do you mind traveling?
SALARY AND BENEFITS
♦ What starting salary do you expect as an employee?
♦ How do you feel about an income made up totally of
commissions?
♦ When comparing one company oer to another, what
factors will be important to you besides salary?
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SAMPLE BEHAVIORAL INTERVIEW QUESTIONS
PLANNING AND ORGANIZATION
♦ Give an example of how you prioritize and organize
your schedule.
♦ Tell me about a time you successfully met an
important deadline.
♦ Describe a situation when you had many projects or
assignments due at the same time. What steps did
you take to get them all done?
INITIATIVE
♦ Give an example of when you went above and beyond
expectations.
♦ Tell me about a project you have initiated. What
influenced you to begin the project?
INTERPERSONAL SKILLS
♦ When working on a team, describe a time when one
person was not doing their share of the work. What
did you do?
♦ Tell me about the most challenging person you have
ever interacted with.
♦ Give an example where you resolved a conflict.
♦ Describe a situation when you had to be assertive.
♦ Describe a situation that was successful because of
your participation.
FLEXIBILITY
♦ Describe a situation in which you were able to
overcome a personality conflict in order to get results.
♦ Give an example of a stressful situation in which you
used coping skills to manage.
COMMUNICATION SKILLS
♦ Tell me about a time when you had to explain
complicated material. How did you clarify if the other
person understood your explanation?
♦ Describe a situation where you persuaded others.
♦ Tell me about a time in which you had to use your
written communication skills in order to get across an
important point.
♦ Give me an example of how you have used active
listening to help a situation.
LEADERSHIP
♦ Tell me about a time when you took charge of a
project and achieved successful results.
♦ Discuss a situation where you have turned ideas
into action.
♦ Tell me about a time you had to lead people who were
resistant to your leadership.
CREATIVITY/INNOVATION
♦ Give an example of a time you provided an innovative
solution.
♦ What is the most creative thing you have ever done?
DECISION MAKING
♦ Give an example of a time you had to make a dicult
decision.
♦ Describe a time a peer/colleague disagreed with a
decision of yours.
♦ Summarize a situation where you had to seek out
relevant information, define key issues and determine
steps to get a desired result.
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S.T.A.R. METHOD
The S.T.A.R. method is based on the basic psychological principle that the best predictor of
future behavior (i.e., how you will perform on the job) is past performance (i.e., how you have
already performed in similar situations).
Thus the employer will ask you behavioral interview questions about your past experiences – including work, volunteer,
extracurricular, academic – to gauge how you will perform in the role they are interviewing you for.
Interviewers want examples as specific as possible, so try to avoid vague generalities.
S – Situation: Describe the context of the Situation – group project, work scenario
T – Task: Describe the Task and your specific role – goal, problem to be solved, improvement
A – Action: Describe the Actions you took – planning and implementing to reach the goal, communicating to team
members to solve a program
R – Result: Describe the Results of your action – impact, influence, positive change
THINGS TO KEEP IN MIND
♦ It’s highly recommended to think of S.T.A.R. method answers to a variety of behavioral interview questions prior to
the interview. It’s challenging to think of these detailed answers on the spot.
♦ Consider writing out the answers to help commit the examples to memory.
♦ Highlight scenarios that have a positive result because of your action (not the action of someone else).
♦ Practice your answers with a friend, roommate or Career Services professional to ensure that your response flows
naturally and doesn’t take too much time to communicate.
S.T.A.R. IN ACTION
Behavioral Question: When working on a team, describe a time when one person was not doing their share of the work.
What did you do?
Situation: As a member of the Executive Board of Women in Tech, we had scheduled a meeting before the semester to
outline our marketing campaign to attract new members to our club.
Task: Our president gave us one month prep time to come to the meeting with at least 3 marketing outreach ideas. The
night before the meeting another board member texted me to say she hadn’t prepared any ideas and asked if I could
share mine with her.
Action: I choose to text her and ask if we could have a phone call that evening. During the call instead of beginning the
conversation by sharing my ideas, I used my active listening skills to learn why she hadn’t completed the prep work and
empathized with her regarding her extenuating circumstances. I then began a short brainstorming conversation with her
about marketing ideas for our club.
Result: By the end of the call, she had come up with five of her own unique ideas for the next day’s meeting. I utilized my
communication and interpersonal skills to simultaneously solve a conflict with a board member and ensure the goal of
our club was met by having us both prepared with marketing ideas.
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DRESS FOR SUCCESS
Did you know that a hiring decision can take place
within the first few minutes of your interview? This
means that dressing appropriately is very important!
No one enjoys being judged for employment based on
looks; we would rather be hired because of our skills
and abilities. But like it or not, appearance does matter in the interview and on the job.
Your appearance can send messages to potential employers about your motivation,
judgment, professionalism, and “fit” within the organization. For an interview, you want to
communicate respect, so you should dress a little more conservatively and formally than
employees typically dress at that organization.
You can check the company website or it’s perfectly appropriate to ask the person scheduling
your interview for information on the company dress code. Rule of thumb: When in doubt, ask!
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“You never get a second chance to
make a first impression.”
— Author unknown
-
GENERAL DRESS FOR SUCCESS GUIDELINES
There are three main categories of dressing for success: Business
Professional, Business Casual, and Smart Casual. While there are no
absolute rules regarding attire, here are some guidelines.
♦ The primary goal of dressing for your interview is to feel good and
look professional. If you feel uncomfortable in an outfit - even if it
fits and people say you look great - don’t wear it
♦ Quality, cut, and fit communicate a lot; avoid wearing a suit that is
clearly too big or too small. Professional alterations can be a good
investment
♦ Regardless of whether you are dressing in Business Professional,
Business Casual, or Smart Casual wear for work, you should avoid
dirty/wrinkled clothes, scued shoes, chipped nails, athletic
clothing, sneakers, hiking boots, flip-flops, athletic sandals, and any
shorts, skirts, or tops that are too short or tight for the oce
NOTE: This information is
purposely gender -neutral
and inclusive of diverse
ethnic, cultural, and
religious backgrounds.
Your culture, gender, and
religious identity may
influence your choice
of attire. We encourage
you to incorporate those
elements into your dress
for success wardrobe.
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“BUSINESS PROFESSIONAL” ATTIRE MEANS
♦ Two-piece suit and tie; solid, neutral colors are best
♦ Skirt length should be to the knee—or close to it, depending on what length works for you
♦ Solid color or subtle patterned blouse/top/dress shirt
♦ Minimal jewelry
♦ Dark shoes with dark socks. If you are unsure which shoe or sock colors “go” with your suit, or what color belt you
should pair with your suit/shoes, ask the Career Services Center sta for advice
♦ Closed-toe shoes (1 or 2 inches heel height) are appropriate but should be comfortable to stand and walk in; flats or
wedges are okay as well
♦ Subtle makeup
♦ Trimmed facial hair
♦ Avoid colognes, perfumes, body sprays
♦ Carry a portfolio, professional bag or simple, small purse (no backpacks)
“BUSINESS CASUAL” ATTIRE MEANS
♦ Wearing a tie is optional
♦ Sport coats/blazers are appropriate, but not required
♦ Shirts should be collared (polo or button-down)
♦ Dress pant options include slacks, khakis, chinos (No leggings!)
♦ Dresses or skirt/blouse combinations are appropriate (sundresses are not appropriate)
♦ Shorts are not considered appropriate for interviews
♦ Good casual shoes, like loafers, flats, wedges, or low heels (sandals may be appropriate considering the climate –
but no flip-flops!) or fashion sneakers.
♦ Subtle makeup
♦ Avoid colognes, perfumes, body sprays
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I I
“SMART CASUAL” ATTIRE MEANS
Anything listed as Business Casual, and:
♦ Jeans—avoid rips or holes; darker washes are
generally considered more professional
♦ Clean, plain T-shirts
♦ Sandals may be appropriate, but not athletic sneakers
or flip-flops!
♦ Avoid athleisure wear, spaghetti straps or camisoles,
or any top that reveals too much bare skin
NON-DRESS ISSUES
Here’s what can really hurt you in an interview, even
if you are dressed perfectly. Be sure you pay attention
to personal grooming issues before meeting with an
employer:
♦ Make sure to completely turn your phone OFF
before the interview - the vibrate setting can still be
distracting and interrupt the flow of your conversation
with your interviewer
♦ Iron your clothes before the interview – employers will
notice wrinkled clothes
♦ Accessories are great but should not be distracting to
you or your prospective employer
♦ Empty your pockets of coins or anything that will
distract you or your interviewer
♦ Personal expression is empowering, but until you’ve
landed a job with an employer who appreciates
unique personal expression (e.g. visible tattoos, facial
piercings, brightly colored hair, etc), realize that these
may be outside of the cultural norms of the oce/
organization
♦ Do not wear hats or ball caps to an interview
(religious exceptions apply)
♦ Personal hygiene is extremely important. Employers
will expect the following standards:
♦ Bathe and use deodorant
♦ Hair should be clean and, if possible, recently cut or
styled
♦ Facial hair should be clean-shaven or neatly
trimmed (religious exceptions apply)
♦ Nails should be clean and trimmed. You’ll be
shaking lots of hands at the interview. If you get a
manicure or pedicure before your interview, choose
a nail color and length that will be comfortable for
you and not distracting to your interviewer
♦ Brush your teeth right before the interview, and
carry breath mints for last-minute emergencies,
but do not have gum/candy in your mouth when
you meet the interviewer
♦ If you smoke, keep your interview clothes
somewhere smoke-free
If you have specific questions about
professional attire or have concerns
not covered here, the Career
Services Center sta will be happy
to speak with you individually.
Remember, the goal of the
interview is to get the job oer!
Dress to make sure your potential
employer is paying attention
to your accomplishments and
professionalism.
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SALARY NEGOTIATION
Salary negotiation is an important part of your job search and career management.
According to CNBC, neglecting to negotiate your salary can be a costly mistake that
adds up to $750,000 (!) or more in lost income over the course of your career.
Negotiation (noun): mutual discussion and arrangement
of the terms of a transaction or agreement
KNOW YOUR MARKET VALUE AND CONSIDER YOUR
♦ Experience
♦ Educational background
♦ Accomplishments/Skills
♦ Credentials
SALARY NEGOTIATION DO’S
♦ Research the market rate for the position and geographic area. This will ensure you know what is fair and won’t
unknowingly accept a low salary. Start with salary.com or payscale.com.
♦ Know your strategy. In addition to being objective, it’s important to be persuasive and strategic when negotiating.
Avoid discussing salary or negotiating until you have been oered the job. Specifically know your:
♦ Target Salary— Your worth based on objective, market wage data. Your target salary is the "anchor" at the bottom
of the range, and the top of the range should not exceed 20% more than the target salary.
♦ Bolstering Range— that you use to negotiate with an employer.
♦ Resistance Point— the lowest salary you are willing to accept.
♦ Take-home Pay— the net pay you receive after deductions such as taxes and benefits.
♦ Try to get a potential employer to name a number first. The negotiation should be based on a fair salary given your
experience and qualifications, and the responsibilities of the job.
♦ Practice! Negotiation skills will not improve without practice. This will help you navigate those trickier parts of
negotiating. With each practice session, you can improve your abilities to be objective, persuasive, and strategic. The
more you practice with others, the more assistance you are given with positive and constructive feedback to improve
your verbal and body language. Practice with your roommates, friends, or career service practitioners to hone your skills
♦ Show up with confidence. Communicate to the employer that you are serious about your career and want the best
for yourself and your family (if applicable).
♦ Recognize a fair oer when you see one. If the oer falls within the competitive market rate and is reflective of your
level of experience, realize that some oers are reasonable and leave little need to negotiate.
EMPLOYER POINT OF VIEW
Employers consider salary equity within the organization as the top factor when making an oer
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NEGOTIATION STARTERS
♦ "Thank you for meeting to discuss the details of your oer."
♦ "According to my research, a fair salary range for people doing this job in this area is from $____ to $_____."
♦ "Given my previous experience doing ____, I believe this is a fair salary range for the position."
WHEN ASKED ABOUT SALARY HISTORY/EXPECTATIONS
♦ Since 2017 California law has prohibited employers from asking job applicants for "salary history information."
♦ Under this legislation, California employers must provide "applicants" with the "pay scale" for the position upon
“reasonable request.” A reasonable request is defined as a request made after the applicant has completed the
initial interview.
IF AN EMPLOYER PROPOSES A STARTING SALARY
♦ "Do you have any flexibility on the salary number?"
♦ "Thank you for the oer. Based on my research with comparable roles in this area, I was thinking of something in the
range of $_________."
♦ "Based on my prior experience and familiarity with this role, I believe that an additional $______ would be fair."
BENEFIT NEGOTIATING POINTS
Salaries only represent 70% of total compensation; the other 30% is made up of other benefits such as:
♦ Health benefits
♦ Repayment of student loans
♦ Transportation assistance
♦ Paid parental leave
♦ 401(k) benefits
♦ Professional development
♦ Vacation/paid time o
♦ Tuition waivers
♦ Guaranteed minimum bonus
♦ Flexible work arrangements
♦ Gym membership
♦ Free/discounted meals
♦ Extended benefits coverage for family members
♦ “After reviewing the benefits, I have a few questions. Looking more closely at the package, could you consider
providing transportation assistance for my commute?”
♦ “After reviewing the benefits, I am pleased with the package and just have a few follow-up questions."
♦ “First, is there a possibility of receiving professional development or telecommuting?”
RESOURCES TO KEEP IN MIND
♦ salary.com
♦ payscale.com
♦ glassdoor.com
♦ linkedin.com
♦ paycheckcity.com
♦ leanin.org
♦ leavingworkbehind.com
♦ sba.gov
EXTRA TIPS FOR NEGOTIATION
♦ Remember, it's a conversation! ♦ Be objective! ♦ Practice with a Career Counselor
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A
<.SI~>
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UNIVERSITY
OF
SAN FRANCISCO
CHANGE THE WORLD FROM HERE
oe
Priscilla A. Scotlan
Career Services Center
University Center, 5th Floor
(415) 422-6216
careerservi[email protected]
myusf.usfca.edu/career
@USFcareer
OMC10532
